Changing phone due to damage

NeilF · Jan 5, 2018

Hi sorry if this has been asked before.My Samsung phone has to be replaced due to damage. will I be able to upload my data tot the new phone or do I have to start all over again? Can anyone tell me how I can keep my flight data etc?

GerdS · Jan 5, 2018

If your flight data has been synced to the DJI server before, it will be synced to your new phone, too.
If you can still access your old phone's memory when connected to a PC via USB, you can use any file manager for saving all DJI related folders to the PC and from there later restoring them to the new phone.

NeilF · Jan 5, 2018

Thank you. How do I ensure the data is synced?

msinger · Jan 5, 2018

If you're still able to run DJI GO on your phone, you can sync your flight logs like this:

NeilF · Jan 7, 2018

msinger said:
If you're still able to run DJI GO on your phone, you can sync your flight logs like this:

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Thank you