Connection problem and i cant turn off the drone...

mavicmodx · Feb 13, 2023

a friend have this problem... can someone help ?

Yorkshire_Pud · Feb 13, 2023

I'd use a slightly longer delay between the two presses but I do not know if that is the cause/solution of/to the problem.

mavicmodx · Feb 13, 2023

Yorkshire_Pud said:
I'd use a slightly longer delay between the two presses but I do not know if that is the cause/solution of/to the problem.

no, its not. thanks

RS Bush Pilot · Feb 13, 2023

Don't know the cause,; ,maybe corrupted firmware. How about connecting to the controller and doing an update.

mavicmodx · Feb 13, 2023

RS Bush Pilot said:
Don't know the cause,; ,maybe corrupted firmware. How about connecting to the controller and doing an update.

i can't... dji assistant 2 can't recognize the drone too, maybe hardware issue i do know know.

SkyeHigh · Feb 14, 2023

mavicmodx said:
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a friend have this problem... can someone help ?

Have you tried removing the battery and then inserting again. It could be indicating an abnormal battery condition in error (or for real). Re-inserting should re-initialise the battery to aircraft comms.

mavicmodx · Feb 14, 2023

SkyeHigh said:
Have you tried removing the battery and then inserting again. It could be indicating an abnormal battery condition in error (or for real). Re-inserting should re-initialise the battery to aircraft comms.

i try...

Arnold LeVine · Feb 14, 2023

stop holding the button down after it starts to turn off?

zeusfl · Feb 14, 2023

Some firmware require battery updates as well. The fact that DJI assistant 2 is not recognizing is a problem. Have you try with a different battery? Try refreshing the firmware as well.

My first step will be downloading the last version of DJI assistant 2 (consumer drone series) from fresh install and make sure the drone is recognized. Try different batteries and cables. If not, contact DJI. That battery switch can be compromised by water or humidity if is not detecting.

DJI OM 4 - Specifications - DJI

From 15 hours of max battery life to how to use DynamicZoom, find out everything you need to know about DJI OM 4.

www.dji.com

360 Guy · Feb 14, 2023

Like Arnold said.
If not, pull the battery, reboot the controller then turn on the drone.
After the green light is on, try turning off the drone againwith two clicks of the drone one second apart.

mavicmodx · Feb 15, 2023

Arnold LeVine said:
stop holding the button down after it starts to turn off?

yes.

mavicmodx · Feb 15, 2023

zeusfl said:
Some firmware require battery updates as well. The fact that DJI assistant 2 is not recognizing is a problem. Have you try with a different battery? Try refreshing the firmware as well.

My first step will be downloading the last version of DJI assistant 2 (consumer drone series) from fresh install and make sure the drone is recognized. Try different batteries and cables. If not, contact DJI. That battery switch can be compromised by water or humidity if is not detecting.

DJI OM 4 - Specifications - DJI

From 15 hours of max battery life to how to use DynamicZoom, find out everything you need to know about DJI OM 4.

www.dji.com

yes, i use the right software, cables... i have another mini 2 and i am able to connect it, but no luck for this.

mavicmodx · Feb 15, 2023

i try

LoudThunder · Feb 17, 2023

So, you received a lot of goad solid advice, was any of it helpful? How old is the drone, is it under care refresh? I would think it might qualify as a Warranty Issue,

You can also contact DJI directly at www.dji.com/support. I have always found them willing and helpful. But be prepared for, "Sorry, i don't know..."