Crash on Active Track intelligent flight mode

[alemorad80]

I thought with the active track mode on the aircraft would avoid obstacles, at least the ones up front on it´s line of flight but my drone crashed on a hill. Is it normal? What did i do wrong? Why didn´t it stop?
The camera glass is a little scratched due to the crash, is there a way of changing just the glass? everything else is perfect, including the gimbal. Any suggestions?

Please watch the video below:

WhatsApp Video 2017-03-13 at 8.58.41 AM.mp4

 

[r4nd0m]

Sorry to hear but I think this sort of behaviour has been noted previously DJI Mavic Active Track useless for skiing :/

 

[Strafe1]

Yea, that obstacle is from below more than from the front.

 

[alemorad80]

Yeah, i dont mind the drone flying on a set altitude... its the crash that surprised me. It´s supposed to have sensors to at least stop.
Anything about the glass of the lens? What i´ve found is that they sell the whole front piece, not just the glass.

Thanks for the comments

 

[Strafe1]

maybe check with @Thunder-drones

 

[Former Member]

The lens glass is not replaceable as it was in the Phantom 3 Series. I have some used camera lenses with circuit boards inside of them for sale but I won't be back from vacation for another three weeks. By the way, for the future, a UV filter is your best friend to prevent the lens from getting scratched again.