current device cannot use DJI GO 4

[luis martinez]

Bought a used Mavic 2 Enterprise Dual. Trying to connect to Ipad or Iphone. Keep getting this message :
Current device cannot use DJI GO 4. Download the correct app. ???

 

[brett8883]

Bought a used Mavic 2 Enterprise Dual. Trying to connect to Ipad or Iphone. Keep getting this message :
Current device cannot use DJI GO 4. Download the correct app. ???

DJI Pilot app?

 

[luis martinez]

DJI Pilot app?

So Im supposed to be using the Pilot app, not DJI GO 4 app?

 

[brett8883]

So Im supposed to be using the Pilot app, not DJI GO 4 app?

I know that’s the main app for the M2ED. If you are on iPad there’s also GS Pro which is better for automated missions.

 

[luis martinez]

I know that’s the main app for the M2ED. If you are on iPad there’s also GS Pro which is better for automated missions.

Im just trying to get something, anything to get the drone to see an app, any app. GO 4 should connect but it doesn't. Just get the Current device cannot use DJI GO 4. Download the correct app error...

 

[brett8883]

Im just trying to get something, anything to get the drone to see an app, any app. GO 4 should connect but it doesn't. Just get the Current device cannot use DJI GO 4. Download the correct app error...

Use DJI Pilot app. I’m not at all sure that DJI Go 4 should work with it. If it does that’s a change I didn’t know about.

 

[luis martinez]

Use DJI Pilot app. I’m not at all sure that DJI Go 4 should work with it. If it does that’s a change I didn’t know about.

OK. I'll try that when I get the controller charged. The seller did not include that cable so have to find one. Thanks.
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What is the connector type on the side of the controller? Manual says type C but the type C I have are all rounded. This is a square connector.???

 

[BigAl07]

Directly from DJI (it was a year ago)

Mavic 2 Enteprise is only compatible with the DJI Pilot mobile app.
GO4 does not recognize M2E.

 

[luis martinez]

Directly from DJI (it was a year ago)

Mavic 2 Enteprise is only compatible with the DJI Pilot mobile app.
GO4 does not recognize M2E.

Thanks Al, How you doing?
Got me a used Mavic Enterprise Dual, trying to make it work.

 

[sar104]

OK. I'll try that when I get the controller charged. The seller did not include that cable so have to find one. Thanks.
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What is the connector type on the side of the controller? Manual says type C but the type C I have are all rounded. This is a square connector.???

View attachment 143637

That's a micro USB, not USB-C. Where in the manual did you see USB-C?

 

[luis martinez]

That's a micro USB, not USB-C. Where in the manual did you see USB-C?

 

[sar104]

View attachment 143638

That refers to the device end, not the RC end.

 

[BigAl07]

Thanks Al, How you doing?
Got me a used Mavic Enterprise Dual, trying to make it work.

Doing very good Luis. Hope you're well

 

[luis martinez]

Doing very good Luis. Hope you're well

I'm good. Getting ready to teach my third Part 107 course to a PD. Drone business is also good.
Keeping busy flying fires w/ the 600 for a local FD.

 

[1TenaciousG]

OK. I'll try that when I get the controller charged. The seller did not include that cable so have to find one. Thanks.
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What is the connector type on the side of the controller? Manual says type C but the type C I have are all rounded. This is a square connector.???

View attachment 143637

Youre right. They're different types. There are different types of Micro usb connectors. Here's a visual depiction. You can find the differences in connectivity, with a simple Google. Too much to type.

 

[luis martinez]

Youre right. They're different types. There are different types of Micro usb connectors. Here's a visual depiction. You can find the differences in connectivity, with a simple Google. Too much to type.

Thanks, Didn't think it would be such a chore. But thank you.

 

[1TenaciousG]

Thanks, Didn't think it would be such a chore. But thank you.

No problem, at all. Glad to help. If you need anything else, feel free to reach out.