Im sorry to hear that you lost your drone. I fly often around giant condors here in Cali and always worry about getting whacked or attacked. I dont antagonize them, but still. As far as drone only, I just got a replacement platinum pro from DJI for the refurbished price. No controller or battery or even props. Drone only, cost about $800 shipped and once the case was cleared I got the drone shipped to me in a week. Looking back, I wish I would have bought the
air 2 fly more for a little more, but I digress, I love how quiet the Platinum pro is.
So no, as far as your question goes, I haven't actually had good luck with the dji refresh program, but i did send them my video of my fly away towards alcatraz. Not my fault, have telemetry and audio of me going wtf...but still no freebie here. And looking at others suggestions of insurance from state farm, I'm going to look into it.