DJI Care Refresh + for Mavic Air (extend DJI Care & DJI Warranty by 1 year)

[msinger]

DJI Care Refresh + gives you the opportunity to extend your existing DJI Care Refresh plan for one more year, as well as providing one more chance to replace your Mavic. Furthermore, the DJI Warranty period of your Mavic will be extended for one more year.


What are the benefits of DJI Care Refresh +?

• DJI Care Refresh only allows your Mavic to be replaced a total of two times within one year of purchasing the DJI Care Refresh plan. After purchasing DJI Care Refresh +, you'll be able to replace your Mavic three times within two years of purchasing the DJI Care Refresh plan.
  
  
• The DJI Warranty is only valid for 1 year from the date your Mavic was purchased. After purchasing DJI Care Refresh +, your DJI Warranty period will be extended for one more year.

Who is eligible for DJI Care Refresh +?

Anyone who has an existing DJI Care Refresh plan (with at least one replacement left) can purchase DJI Care Refresh +.

Note: If you haven't purchased DJI Care Refresh yet, you'll need to purchase it in the DJI Store here before upgrading to DJI Care Refresh +. If your Mavic was activated in DJI GO more than 48 hours ago, you'll need to submit a video to DJI to show your Mavic is in working order before you'll be able to purchase DJI Care Refresh (see more details here).


How do you upgrade to DJI Care Refresh +?

You can purchase DJI Care Refresh + from the DJI Store here. Your DJI Care Refresh coverage will be automatically extended upon purchase.

Note: From now through May 31st, you can purchase DJI Care Refresh + even if your DJI Care Refresh plan has already expired. You'll need to submit a video to DJI to show your Phantom is in working order. To take advantage of this offer, contact DJI at [email protected] or on Facebook Messenger at @DJISupport.


For more details on DJI Care Refresh +, check out the following DJI article:
DJI Care Refresh + Extend Your Product’s Coverage and Warranty

 

[blackbird]

You can purchase DJI Care Refresh + from the DJI Store here. Your DJI Care Refresh coverage will be automatically extended upon purchase.

not available in Spain

 

[darjelin]

And not available in France too. Maybe later for european area...

 

[djiboi]

So the difference is you can now get a replacement 3 times every 2 years instead of twice a year. Seems a downgrade to me?
If you are damaging your drone that much, maybe you should find another hobby.

 

[msinger]

So the difference is you can now get a replacement 3 times every 2 years instead of twice a year.

If you purchase DJI Care Refresh, you can get 2 replacements within 1 year.

If you also purchase DJI Care Refresh +, you can get 3 replacements within 2 years. Also, the DJI warranty will be extended for one more year.

 

[ch3f]

if you use Litchi and crash? djicare will replace device?

 

[djiboi]

If you purchase DJI Care Refresh, you can get 2 replacements within 1 year.

If you also purchase DJI Care Refresh +, you can get 3 replacements within 2 years. Also, the DJI warranty will be extended for one more year.

3 in 2 years is less than 2 in 1 year.

 

[msinger]

if you use Litchi and crash?

Per the DJI Care Refresh TOS, DJI Care Refresh does not cover "damage resulting from the use of third party accessories, batteries or software". If Litchi somehow caused the crash, then it probably would not be eligible for replacement.

 

[msinger]

3 in 2 years is less than 2 in 1 year.

DJI Care Refresh expires after one year (even if you don't replace your Mavic). Extending the coverage to two years is most certainly not a disadvantage.

 

[djiboi]

DJI Care Refresh expires after one year (even if you don't replace your Mavic). Extending the coverage to two years is most certainly not a disadvantage.

Oh I thought you could buy DJI Care Refresh every year?

 

[msinger]

Oh I thought you could buy DJI Care Refresh every year?

No. You can only buy it for a specific drone once.

 

[djiboi]

No. You can only buy it for a specific drone once.

Ah that makes perfect sense now. Thanks for clarifying

 

[joot]

How do you check the status of your DJI refresh? I mean I bought it but I forgot the date I bought it so I don't know when it ends...the one year that it covers...

 

[InvisibleName]

Apparently not in the UK!

 

[dgd3]

Is this available in Canada does anyone know?

 

[InvisibleName]

Is this available in Canada does anyone know?

Try the link in the original post, it will tell you

 

[msinger]

Is this available in Canada does anyone know?

Yes. You can purchase it here.

 

[dgd3]

Is there a time limit when you can purchase the second year of care refresh? For example can I purchase it near the end of one year for the normal DGI care refresh?

 

[msinger]

For example can I purchase it near the end of one year for the normal DGI care refresh?

Yes. You just need to buy it sometime before your DJI Care policy expires or you use two replacements.

 

[dgd3]

My Mavic air just came. And I have a DGI care refresh code number. But I'm not going to be able to get at that for a few days, not even opening the box. Is that going to cause a problem do you think if I don't start work on it within a week of receiving it for the DJI cara refresh warranty?