DJI drones held by US customs, including the Air 3S

GFields · Oct 18, 2024

Folks, I have had to remove several posts that have gone sideways politically. Please stay on topic and leave politics out of it. Read the Community Guidelines for clarification.

Thanks for your cooperation.

VenomXts · Oct 18, 2024

GFields said:
Folks, I have had to remove several posts that have gone sideways politically. Please stay on topic and leave politics out of it. Read the Community Guidelines for clarification.

Thanks for your cooperation.

My bad

ryguy80 · Saturday at 10:33 AM

No Customs holdups on mine. My Air 3S just left Cincinnati that arrived from Los Angeles. Supposed to get it Wednesday, but being it’s less than 700 miles away from the final destination, I wouldn’t be surprised if I get it a day early.

I was expecting a bigger hassle in receiving the drone, but have been pleasantly surprised.

RickDan · Saturday at 11:31 AM

DHL states my Air3s is in Hong Kong, headed for Cincinnati port. Expected delivery 10/29. We'll see.

Torque · Saturday at 1:56 PM

Interesting. I just got a phone call from DJI services informing me that my Air 3s will arrive Monday, the 21st.
I have ordered several times directly from DJI but never had a call from a live person with a delivery update!

bkushner · Saturday at 2:20 PM

Mine shows it cleared New York Customs.

RickDan · Saturday at 2:49 PM

Mine showed cleared at Hong Kong

GFields · Saturday at 2:49 PM

RickDan said:
Mine showed cleared at Hong Kong

Greetings from Birmingham Alabama USA, welcome to the forum! We look forward to hearing from you!

Sherifftruman · Saturday at 3:13 PM

Mine said cleared customs then that is no longer visible. But it flew to Atlanta then left Atlanta so surely that is all fine now.

Steelgtr · Saturday at 3:42 PM

Torque said:
Just got this from tracking!

Further Detail
Shipment has been given a release status by Customs.

From DHL or DJI? I haven't got any update like that yet? (West coast, ordered on day one)

Sherifftruman · Sunday at 10:55 AM

Steelgtr said:
From DHL or DJI? I haven't got any update like that yet? (West coast, ordered on day one)

I saw that on the tracking page a couple of days ago but it is gone now.

davidarmenb · Sunday at 11:35 AM

Tracking details for my 3S, which I believe has also cleared US customs, in case it helps anyone with their own deliveries! Expecting it tomorrow! I’m 50 miles from their LA Gateway so I imagine it will be delivered direct from there.

Sherifftruman · Monday at 1:53 PM

Mine just arrived.

davidarmenb · Monday at 1:58 PM

Sherifftruman said:
Mine just arrived.

Yessss!!! Which state are you in?

ryguy80 · Monday at 4:21 PM

Wisconsin checking in. My first Air drone.

shawn67 · Monday at 4:42 PM

Mine just arrived in Ma. too. Upgrading from an original Mavic Pro.

davidarmenb · Monday at 4:59 PM

ryguy80 said:
Wisconsin checking in. My first Air drone.

View attachment 178556

You got yours too! Right on!!

Steelgtr · Monday at 6:52 PM

Still stuck in Los Angeles

davidarmenb · Monday at 6:56 PM

Mine has been at my local delivery hub since yesterday morning but it is still not out for delivery as of now, 4pm Monday. I don’t know how DHL works but if it was FedEx/UPS, it would have been out for delivery since very early this morning. So I’m not sure if the fact it’s not out for delivery yet is a DHL thing or if something’s up. Delivery date is still today, October 21.

davidarmenb · Monday at 9:57 PM

Just to update people, my 3S did not get delivered today. Despite being in the delivery hub since yesterday morning, there has been zero movement today. It should have gotten onto a delivery courier in the morning and delivered by now. It’s not even out for delivery.