DJI GO 4 v4.3.60 crash on the Samsung Galaxy S8 Tab with Android 14 & UI6 - FIX

slup · Dec 26, 2023

Have used GO 4 v4.3.60 together with my Samsung Galaxy S8 Tab & Android 13 without any problems since this GO 4 version came out... then updated the Tab to Android 14 with the Samsung UI6 & GO 4 just started to crash directly on startup. On app start the picture with only the blue GO 4 logo turned from landscape to portrait, then back to landscape... & then it crashed returning me to the home screen.

The cause for this crash... have probably something to do with the automatic screen rotation. The Samsung Galaxy S8 Tab have in the settings the possibility to lock the screen orientation, & with a fixed orientation for the GO 4 app it started to run as it should.

Go to main settings
Go to Advanced Features
Go to Labs
Then Landscape for portrait apps
scroll & find DJI GO 4 & click on the app name
Turn the setting on with the slider
(you have 2 choices, App default or Full screen) both will make GO 4 run, just chose the one that suits you best.

Done... now, GO 4 v4.3.60 runs as it should on the Samsung Galaxy S8 Tab with Android 14 & UI6.

TedDavis · Feb 2, 2025

This sounded promising, but has not worked for me. DJI Go 4 app does not work (i.e. app window disappears on launch) on either of my Samsung tablets, but DOES work on my Samsung phone. Who is blocking it? Google, the US government, Samsung or DJI?

Update: Finally got it working. That is: DJI Go 4, v4.3.62 on both Tab S9 and Tab S9 Ultra.

On Tab S9: my issue was that I had two users and I was trying to get the DJI app to work in the "second" user. (I could only turn off Play Protect in Google Play in the first user; but the app still wouldn't work in the second user.)
On Tab S9 Ultra: either:
1. the fact that I turned off Play Protect and/or;
2. I set the "Landscape for portrait apps", as @slup above, but I had to use Full Screen becasue App Default showed the app window in portrait on the landscape view... go figure!

(I have turned Play Protect back on after the install and the app still works.)

So, it's taken months to fix and somebody owes me twenty five quid for the now redundant (and not great) Litchi app.