DJI Offering a % from lost drone

[fly.nc]

What experiences do you guys or gals have with DJI offering you a % discount from a fly away?

Mods: please move if need be. Or point me to the thread.

 

[msinger]

DJI usually offers 30% off a new Mavic if the cause cannot be determined. If the loss was found to be caused by pilot error, they probably won't offer a discount.

 

[fly.nc]

Looks like the are offering me 10% which barely covers the insurance. Has anyone had luck talking to them and bringing the percentage up?

 

[CCDD]

My time is worth money and spending endless hours on the phone with DJI to save possibly another 20% or $200 is simply not worth it to me. Let me put it this way, you could be enjoying this wasted time flying that drone you bought at a 10% discount rather than aggravating yourself along with rapidly aging while waiting for DJIs automated phone system to countdown from the 175 other dissatisfied customers ahead of you in cue.