DJI RC controller:

[Batiz]

DJI RC controller :

Hi fliers :
I posted last week about problems with RC controller I bought from a private party. After a few e-mails with no luck with DJI I was ready to give up. Finally DJI care and attention came thru and made it all well, I was definitely impressed with their service and customer support. Each time I fly my Air 2s I am amazed of it all, now I am more amazed on how DJI also has outstanding customer support besides their quality products. In my patience I learned Caveat Emptor when buying anything from a private party, it's like buying a used car that an old lady drove only on Sundays to church from a used car salesman
“C'est la vie”

 

[msinger]

Here's that original thread for those who are interested in the backstory:

B

problems with DJI RC controller

Dec 20, 2024

Hello Friends :
I was curious if any other fliers have experienced problems with the DJI RC screen controller. I bought an RC controller
in 2023 , as Murphy Law says, it took a dive after 12 months, SADLY DJI would not honor any loyalty and in their words
told me "tuff luck" only one year warranty's are honored. I foolishly bought another from their refurbished site and now this
one the screen went black, lost control of joysticks and drone just hovered at 12 feet until batteries discharged. I have spent hours
with DJI and they will not honor their 1 year warranty even though...

• Batiz
• Replies: 7
• Forum: General Discussions

 

[Cafguy]

DJI is great at customer service when it comes to things like that!