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DJI say they cannot ship batteries to the UK!

Gooseman

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Just had an email from dji saying they cannot ship my Fly More order as 'local regulations' will not allow the batteries. But doesn't say why the battery was allowed with the M2P?

And how will I get one, as if I can't get one, then the suppliers and outlets in the UK can't get them either, right? Same rules HAVE to apply.

I'm incredulous. I might as well send it back as it's pretty much unusable with one battery.
 
I've seen this before. They can send one battery as it's part of the AC. Additional batteries need to be purchased via a different channel. Rest assured there will be many, many places to buy batteries!
 
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hi and thanks. Yep, many places - but they are all saying 4 to 6 flipping weeks! I was hoping going straight to dji I'd get a little further along the line! Seems not.
I have since heard that they were 'confused' at dji. They say they can ship the Fly More, but cannot ship a battery on its own (which is still probably wrong). I spoke to DHL and they confirmed that batteries cannot be shipped independently (but that's a DHL rule, not a UK regulation AFAIK).
Frustrating. I hate this fly for 20 minutes, go home and charge for 40 minutes, go back out again.
 
Just had an email from dji saying they cannot ship my Fly More order as 'local regulations' will not allow the batteries. But doesn't say why the battery was allowed with the M2P?

And how will I get one, as if I can't get one, then the suppliers and outlets in the UK can't get them either, right? Same rules HAVE to apply.

I'm incredulous. I might as well send it back as it's pretty much unusable with one battery.

Have you checked on Amazon?

Happy Flights
P
 
Have you checked on Amazon?

Happy Flights
P
I've seen this on Amazon.com. I'm in the UK, so of course it won't work. Because everything here is so much more difficult and so much more expensive, and don't even start me on what it'll be like after Brexit ;)
 
I've seen this on Amazon.com. I'm in the UK, so of course it won't work. Because everything here is so much more difficult and so much more expensive, and don't even start me on what it'll be like after Brexit ;)

Sorry [emoji22]

Happy Flights
P
 
**ANOTHER UPDATE**

I just got another email from Junrey to say he/she is very sorry and that the Fly More kit will be in the UK warehouse on Friday, but noting about the extra battery.

Hats off though, there was a serious apology and much contrition was evident.

Talk about a roller coaster ride. I'm not sure if this has happened because I stomped my feet and went a bit hissy on them, or because they genuinely did make a mistake. It must be pandemonium in Casa DJI right now.

Or, they found out I'd just dropped £218.00 on pre order for two batteries from Heliguy!
 

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