DJI Terra quality report excluding some ortho imagery

[rtk350]

I recently did a flight to capture LiDAR data and RGB of a forested area, using the Matrice 350 RTK. We're running into a problem with the quality report generated by Terra. The LiDAR point cloud looks great, however the ortho preview as well as the scene overlapping visual show a significant missing chunk. Is there any way to tell what is causing the exclusion of this area?

TDOM Preview:

Scene Overlapping:

 

[jaja6009]

Is the area too homogeneous such as being just trees? The other areas have bald spots and roads which would work better with photogrammetry. I have had heavily forested areas not process on different occasions.

What was the flight height (GSD) and were you using nadir or oblique images?