I recently purchased a DJI Mini 2 from Amazon "Scratch and Dent" but when it was received looked NEW. Worked find on Mini 2 controller that came with it but when I linked it to my Smart Controller "Unable to take off pop up on screen after opening FLY APP" provided option of "Change Bound Device" "Unbind" or Cancel.
I did try "Cancel" and screen disappeared that but still "Unable to take off"
Change and Unbind did not work (something about Account Info did not match) But worked fine when I used controller that came with it. I called DJI Support and was told this unit was registered to someone else and they would not UN-Bind the account it was registered to (At this point my Smart Controller was useless with this Mini 2).
I called amazon and they are sending me another one "Hopefully this one works",
Moral of story,,, If someone has already registered the Drone/Controller you cannot use a different controller. BAD DJI as I could have provided proof of purchase but they did not care!
I did try "Cancel" and screen disappeared that but still "Unable to take off"
Change and Unbind did not work (something about Account Info did not match) But worked fine when I used controller that came with it. I called DJI Support and was told this unit was registered to someone else and they would not UN-Bind the account it was registered to (At this point my Smart Controller was useless with this Mini 2).
I called amazon and they are sending me another one "Hopefully this one works",
Moral of story,,, If someone has already registered the Drone/Controller you cannot use a different controller. BAD DJI as I could have provided proof of purchase but they did not care!