Had my first drone tragedy a couple of weeks ago. I was flying near a railroad bridge to get some cool video/photos. I was rolling along the side of the bridge and didn't notice in my blind spot I was getting too close to the end of the bridge where there were trees. I hit some branches and got stuck. I panicked and started over-correcting, instead of using the gimble to look around for a way out. The drone ended up draining of power and dropped down to the ground or into the river. I hiked out to the last known location and didn't find it. I'm thinking it was further away than where I looked, but I was unsure of access to that location. So, I lost my Mavic Air 2. I was hoping to recover it so I could send it in on my care refresh coverage.
DJI support was good when I contacted them. They had me send in the flight logs so they could analyze to see if there was a malfunction. I knew it was my fault, so I already knew what the outcome of the analysis would be. They offered me a replacement aircraft without the controller and charger, but with a battery and props for a 15% discount. I sold some stock I got lucky on and made some money so I could buy the replacement. Now I just have to wait for UPS to deliver it.
The moral of the story is to look around with your camera before flying and make sure you aren't going to run into anything. Also, don't panic. I should have tried yawing left or right and/or used the gimble to look around. I probably could have navigated out of the branches. I'm really looking forward to getting the new replacement. Flying has been a fun thing to do in pandemic times.
DJI support was good when I contacted them. They had me send in the flight logs so they could analyze to see if there was a malfunction. I knew it was my fault, so I already knew what the outcome of the analysis would be. They offered me a replacement aircraft without the controller and charger, but with a battery and props for a 15% discount. I sold some stock I got lucky on and made some money so I could buy the replacement. Now I just have to wait for UPS to deliver it.
The moral of the story is to look around with your camera before flying and make sure you aren't going to run into anything. Also, don't panic. I should have tried yawing left or right and/or used the gimble to look around. I probably could have navigated out of the branches. I'm really looking forward to getting the new replacement. Flying has been a fun thing to do in pandemic times.