Failed to download / install firmware for new MA2 on first use

[RonanCork]

Hey Guys,

My phone is a Huawei p20 and got my new Mavic Air 2. I charged the batteries each in a single fashion (not using the charging hub) and charged the RC too.

Downloaded the FlyApp, started the RC then started the drone.

Then I did the step to update the firmware but the update keeps failing, it seems to start downloading then gets to about 7% then fails. See attached image of the screen.

Battery and remote controls were fully charged, above 80% anyways. WiFi was working fine too.

Anyone seen anything like this before? Maybe I'm doing something dumb.


Thanks Ro

 

[old man mavic]

try doing the up date very early in the morning when the internet is less busy ,

 

[N11 EXPRESS]

Either turn your WiFi off and try network on its own or vice versa

 

[dawgpilot]

If all else fails, you can do the update from your PC or Mac via the DJI Assistant app.

 

[RonanCork]

If all else fails, you can do the update from your PC or Mac via the DJI Assistant app.

Hi All.
Thanks for the responses on this. If I use the DJI Assistant - would you've a link for how to do this?
-thanks Ro

 

[dawgpilot]

I don't think there's an updated video for the Mavic Air 2, but this video shows the process for the original Mavic Air. It should be pretty much the same though.

 

[RonanCork]

I don't think there's an updated video for the Mavic Air 2, but this video shows the process for the original Mavic Air. It should be pretty much the same though.

Fab stuff thanks for that
Ro

 

[RonanCork]

Hey All,

I ended up using the DJI Assistant to update the firmware on the MA2. All updated ok thankfully. Was late so I wasn't able to test it out and actually fly then - but I will tomorrow.

Is it also recommended to update the firmware on the Remote Controller also?

Thanks Ro