Filmora Just CANCELLED our Lifetime Licenses?

[mavicn00b]

Leave them a 1 star review on Yelp

 

[kaihoka]

It's all been sorted now Lifetime users can upgrade/update free. Yay!

 

[vindibona1]

So cancel? Look into Affinity Photo.

I have looked into Affinity Photo. It's a good program. I would recommend that to any non professional starting out. With Adobe it's not so much about the money, it's about the principle. At my stage in the game I have little patience for learning new software and I do so only as needed. Perhaps at some point I would consider canceling PS/LR.

 

[Tufargon]

I just got an email from them. Hopefully the rest of you will also.

​

Dear Filmora Lifetime License Users,​
We apologize for the confusion and frustration caused by the lack of clear license information on the Filmora 9 purchasing page. We take full responsibility for this communication issue and are determined to make things right.​
To that end, we are offering two compensation options to affected Filmora lifetime license holders (those who purchased a license since version 9 and before):​
If you have not yet upgraded to Filmora 12, you are eligible for a free upgrade to the latest version.​
	If you have already paid to upgrade, you can either request a full refund or receive free access to Filmora's effects & plug-ins for one year, valued at $99. We will automatically provide you with free access to Filmora's effects & plug-ins if you do not contact our customer support team within one month to choose your compensation option. (Before February 6, 2023)​
We value your decision to purchase a lifetime license from us and hope to continue being a partner on your creative journey. As a result, we will also offer all affected users free upgrades in the future.​
Thank you for your constructive feedback and suggestions. We are taking this opportunity to reflect on the matter and identify ways to improve.​
We wish you a happy and wonderful new year.​
Sincerely, The Wondershare Filmora Team​

 

[Tufargon]

Wow that came out weird. Either way I just copied all the text in the email to post here. Hope this helps some of you.