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Where does Amazon acquire DJI drones?

Is it possible that someone purchased it and then returned it to Amazon?
I believe anything like that is possible, Jim, but that would mean that the drone was misrepresented as being new when it was advertised on Amazon, wouldn't it? If it was sold by Amazon for, say for arguments' sake $1,000 Cdn., it would then make sense that it wasn't brand new, but that wasn't the case. It was sold by Amazon for just over $1300 Cdn, which is fair value for a brand new drone.
 
No....It's possible that someone else bought drones from amazon, and that they , then sold them on amazon.....but ultimately dji does have the ability to unbind the drone...and that the original owner has been contacted, admits he sold it and that dji is abiding by his wish to leave it bound does seem unconscionable....I do understand it if dji does not know the provenance of the drone....but in this case they are the ones who obtained the information....not like questionable 3rd party hearsay .....that is why I feel as though there is a piece of this story that is not being told

Here is a screenshot from amazon showing a Mini4 pro...it shows a 3rd party seller ( look below "Buy Now")...although I am fairly certain I saw stuff directly from amazon
1731696022619.png
 
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When you find an item on Amazon just check the "sold by" and "ships from" details. If "sold buy" and "ships from" are both Amazon then Amazon is the re-seller. Other times a "sold by" will not be Amazon but the "ships from" will be Amazon and the "ships from" will be Amazon meaning that the other party is the re-seller and "consigning" to Amazon warehouse for shipping. Another scenario is that the "sold by" and "ships from" will be the same non-Amazon so that item will use non-Amazon for shipping. Just check the details. When in doubt, contact the seller on Amazon.
 
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No....It's possible that someone else bought drones from amazon, and that they , then sold them on amazon.....but ultimately dji does have the ability to unbind the drone...and that the original owner has been contacted, admits he sold it and that dji is abiding by his wish to leave it bound does seem unconscionable....I do understand it if dji does not know the provenance of the drone....but in this case they are the ones who obtained the information....not like questionable 3rd party hearsay .....that is why I feel as though there is a piece of this story that is not being told

Here is a screenshot from amazon showing a Mini4 pro...it shows a 3rd party seller ( look below "Buy Now")...although I am fairly certain I saw stuff directly from amazon
View attachment 179111
Great response, Mark. Thanx for that insight. That's exactly the type of information I was looking for.
 
When you find an item on Amazon just check the "sold by" and "ships from" details. If "sold buy" and "ships from" are both Amazon then Amazon is the re-seller. Other times a "sold by" will not be Amazon but the "ships from" will be Amazon and the "ships from" will be Amazon meaning that the other party is the re-seller and "consigning" to Amazon warehouse for shipping. Another scenario is that the "sold by" and "ships from" will be the same non-Amazon so that item will use non-Amazon for shipping. Just check the details. When in doubt, contact the seller on Amazon.
Great eye opener, Dave! Thanx very much for your informative response.
 
I think we need to move away from drone ownership as a thing. Unlike a car which has a title, the drone is personal property and there is no legal ownership established. Basically if you have the drone in your possession, you are probably the owner unless you obtained it illegally. There's no reliable list of serial numbers vs email addresses and there's no official process other than effect a transfer between parties. If a person buys the drone with their details and they give it away to a relative, the seller has no way of knowing anything about ownership.

It is true that Amazon will buy, for example, 25000 DJI Mini drones from Amazon DJI. They will arrive and go to an Amazon warehouse where they will be sold one at a time to customers. DJI knows which drones they shipped to the Amazon warehouse but that's probably the end of it...until they hear back from the customer with a warranty request or a Care Refresh claim or a repair order. However, if Eastern Nebraska Drone Center wants to sells DJI Mini drones thru Amazon and they obtain 200 from DJI or have them shipped to the Amazon warehouse to be fulfilled to buyers then that warehouse may have 25,200 drones in stock. The big computer will take care of everything but you can see how DJI doesn't "own" all the inventory in their warehouse. I'm not saying there isn't any sort of physically separation or other identifying traits because I just don't know for sure but if it's the same UPC and it comes from the same factory in China, there's no reason not to co-mingle the inventory.

The bottom lines is other than the example given in post #23, there's no reason for a buyer to be overly concerned about anything the ship from Amazon and for sure, there is no valid reason to trying to establish "ownership" because it just can't be done.

It is absolutely true there are thieves in this world who will receive a locked drone and then buy a good drone from Amazon and return the locked one in its place. That's the oldest trick in the book and it didn't start (and it won't end) with drones. But there a remedy in place to handle that type of fraud as long as everyone is cooperating and knowledgeable.
 
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Is it possible that someone purchased it and then returned it to Amazon?
Jim 622, you beat me to it.

I was going to suggest the same thing. Let's say I had a drone with problems, or a stolen drone, I purchase a new drone from Amazon, repackaged my bad (stolen) drone in the box and returned it saying ordered by mistake. The drone goes back to Amazon and is resold as new. I enjoy my new drone or then legally sell it for full price. The next Amazon customer buys the bad/stolen drone along with it problems. They then contact DJI to resolve it. When DJI calls me I tell them I never owned the drone because I don't want to admit my scam. The new owner is stuck with the bad or stolen drone.

If the drone was stolen with the controller, that would explain why she was able to fly it for almost a year.

If she flew it routinely she would have kept it logged in with DJI and the problem would not have surfaced. The issue may have recently started if the drone auto logged out of DJI. This is something that started this year. If not flown for I believe it's approximately 30 days DJI logs you out and you cannot fly until you log back in. Then when she tries to log back in her issues started. But as said above, there is a piece of the puzzle that is missing.

Just some thought that ran through my head. Hope you get it resolved.
 
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Jim 622, you beat me to it.

I was going to suggest the same thing. Let's say I had a drone with problems, or a stolen drone, I purchase a new drone from Amazon, repackaged my bad (stolen) drone in the box and returned it saying ordered by mistake. The drone goes back to Amazon and is resold as new. I enjoy my new drone or then legally sell it for full price. The next Amazon customer buys the bad/stolen drone along with it problems. They then contact DJI to resolve it. When DJI calls me I tell them I never owned the drone because I don't want to admit my scam. The new owner is stuck with the bad or stolen drone.

If the drone was stolen with the controller, that would explain why she was able to fly it for almost a year.

If she flew it routinely she would have kept it logged in with DJI and the problem would not have surfaced. The issue may have recently started if the drone auto logged out of DJI. This is something that started this year. If not flown for I believe it's approximately 30 days DJI logs you out and you cannot fly until you log back in. Then when she tries to log back in her issues started. But as said above, there is a piece of the puzzle that is missing.

Just some thought that ran through my head. Hope you get it resolved.
Excellent example. Hopefully Amazon has begun the painful process of checking specific model DJI drone returns to match the serial number.

resold as renewed, can't legally sell it as new
 
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I think we need to move away from drone ownership as a thing. Unlike a car which has a title, the drone is personal property and there is no legal ownership established. Basically if you have the drone in your possession, you are probably the owner unless you obtained it illegally. There's no reliable list of serial numbers vs email addresses and there's no official process other than effect a transfer between parties. If a person buys the drone with their details and they give it away to a relative, the seller has no way of knowing anything about ownership.

It is true that Amazon will buy, for example, 25000 DJI Mini drones from Amazon. They will arrive and go to an Amazon warehouse where they will be sold one at a time to customers. DJI knows which drones they shipped to the Amazon warehouse but that's probably the end of it...until they hear back from the customer with a warranty request or a Care Refresh claim or a repair order. However, if Eastern Nebraska Drone Center wants to sells DJI Mini drones thru Amazon and they obtain 200 from DJI or have them shipped to the Amazon warehouse to be fulfilled to buyers then that warehouse may have 25,200 drones in stock. The big computer will take care of everything but you can see how DJI doesn't "own" all the inventory in their warehouse. I'm not saying there isn't any sort of physically separation or other identifying traits because I just don't know for sure but if it's the same UPC and it comes from the same factory in China, there's no reason not to co-mingle the inventory.

The bottom lines is other than the example given in post #23, there's no reason for a buyer to be overly concerned about anything the ship from Amazon and for sure, there is no valid reason to trying to establish "ownership" because it just can't be done.

It is absolutely true there are thieves in this world who will receive a locked drone and then buy a good drone from Amazon and return the locked one in its place. That's the oldest trick in the book and it didn't start (and it won't end) with drones. But there a remedy in place to handle that type of fraud as long as everyone is cooperating and knowledgeable.
Did you mean 'It is true that Amazon will buy, for example, 25000 DJI Mini drones from Amazon'. or did you mean from DJI? Thanx for the interesting post.
 
Did you mean 'It is true that Amazon will buy, for example, 25000 DJI Mini drones from Amazon'. or did you mean from DJI? Thanx for the interesting post.
Yep....from DJI (ill fix it)
 
Is there any kind of a pre-nup binding agreement we should sign prior to taking ownership? This is getting very complex.
 

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