Well I got this ******** response........no explanation on why the video proof on the gimbal going haywire does not seem like a abnormatlity......thats the end of my droning days.....
.
Hi Gerard,
Thanks for your patience.
For your claimed case CAS-1151499-D5S6K4, we have already finished the analysis, and the result is as follows:
1.The drone was working in GPS mode and responded to the remote command well;
2.T=03:01, H=84m, D=359m, the flight record interrupted;
3.The pilot was pushing 100% pitch stick forward before interrupted; The home point:47.5552148 10.7508444; The last point:47.5582233 10.7526082
With the record ended without any sign of abnormality, we could not verify what happened afterwards. We truly appreciate your support for DJI, and especially applied for a 30% off coupon for Mavic Platinum aircraft without charger and remote:
Buy Mavic Pro Aircraft (Excludes Remote Controller and Battery Charger)
If you would like to accept the offer, please reply to my email for example “I accept the offer”. Should you have more questions, please feel free to let me know.
Best Regards,
Poppy
DJI Tech Support
http://www.dji.com/Reminder:
Should you have any question about the data analysis result, please reply this email directly in 15 calendar days. Or the case will be closed due to a lack of response.