Just a warning to you all (and interested in any feedback on your experiences)
Just lost my Mavic Air after launching off a boat and it immediately ditching into the water during the launch sequence (i.e. no pilot input other than starting the launch)
Sent flight logs to DJI who are claiming that launch from a ‘moving platform’ should not be attempted and was the reason for the loss.
(Note that this was my third launch from the boat so it’s not a ‘thing’ that happens every time)
I tried to get more info on the specifics of the fault that caused the crash but have not managed to get anything out of them other than ‘don’t launch from a moving platform’ and ‘pilot should evaluate every launch and only launch if safe’ (but there is no reference to moving platforms in any manuals that I can find!?!! So not quite sure how that evaluation is supposed to take place)
Quote from DJI below:
“Thanks for getting back to us.
1. The reason why the aircraft crashed immediately after take-off was due to the moving platform.
2. As we stated previously, it is impossible to have exactly the same condition and flight environment, just as there won't be exactly the same people in this word. So each flight is supposed to based on the current situation, and couldn't be compared with other flights.
3. The User Manuel, instruction or the documents at the DJI website will not cover every detail. And whether the environment is proper to launch the aircraft should be determined by the pilot themselves, instead of the aircraft. We appreciate your kind feedback which will be forwarded to the related department who will check if it is possible to add this warning into the documents.
4. Indeed the pilot cannot cancel the process of auto launch, but the key point is that the pilot is not supposed to launch the aircraft from the moving platform.”
So - fair warning - Mavic may crash immediately on take-off from any moving platform!!!
Just lost my Mavic Air after launching off a boat and it immediately ditching into the water during the launch sequence (i.e. no pilot input other than starting the launch)
Sent flight logs to DJI who are claiming that launch from a ‘moving platform’ should not be attempted and was the reason for the loss.
(Note that this was my third launch from the boat so it’s not a ‘thing’ that happens every time)
I tried to get more info on the specifics of the fault that caused the crash but have not managed to get anything out of them other than ‘don’t launch from a moving platform’ and ‘pilot should evaluate every launch and only launch if safe’ (but there is no reference to moving platforms in any manuals that I can find!?!! So not quite sure how that evaluation is supposed to take place)
Quote from DJI below:
“Thanks for getting back to us.
1. The reason why the aircraft crashed immediately after take-off was due to the moving platform.
2. As we stated previously, it is impossible to have exactly the same condition and flight environment, just as there won't be exactly the same people in this word. So each flight is supposed to based on the current situation, and couldn't be compared with other flights.
3. The User Manuel, instruction or the documents at the DJI website will not cover every detail. And whether the environment is proper to launch the aircraft should be determined by the pilot themselves, instead of the aircraft. We appreciate your kind feedback which will be forwarded to the related department who will check if it is possible to add this warning into the documents.
4. Indeed the pilot cannot cancel the process of auto launch, but the key point is that the pilot is not supposed to launch the aircraft from the moving platform.”
So - fair warning - Mavic may crash immediately on take-off from any moving platform!!!