
This is how the folder looks like.
Is there any other key information I'm missing? Do I need to enable special settings in the DJI Go 4 app? Do I need an SD Card inside the drone?
This is everything we've attempted to do so far
First try:
- Retrieving .DAT files from the DJI Go 4 app inside the sd card of a phone. We could find the .TXT files (unreadable in current state) but no .DAT files - we could find .DAT files from another AC.
- Retrieving .DAT files from the AC; it does not connect to the DJI Assistant 2 software.
- Retrieving .DAT files from the AC Controller - we can retrieve them but we can’t process the data from any software (CsvView and Extract DJI inside CsvView).
- Extracted the .TXT files from the DJI Go 4 directory to a 3rd party software, successful but does not give the data we’re looking for.
Next try:
- Uninstall the GO 4 app and delete all its directories, then reinstall.
- Tried on a new device and with the instructions a second time, did not work.
- Retrying to connect the AC to DJI Assistant 2.
- Did connect, however it fails to get the log list.
- Trying different extraction software.
- As we can’t get the .DAT logs from the controller, the phone, or the AC this is currently redundant.
- Trying DJI Go 4 on a different device.
- Tried, still no .DAT files.
- Get in contact with DJI about the issue of getting .DAT files from the DJI Go 4 app.
- Email sent, waiting for reply.
- Research for 3rd party controllers.
- Not sure if there even are 3rd party controllers that can log flight info.
- Tried exporting the logs from the controller using Assistant 2
- Can connect, but says “Export failed, please try again” repeatedly.
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