Has DJI completely abandoned Mavic pro owners?
- Thread starter Brad de Leon
- Start date
Kilrah
Well-Known Member
I'm not saying that's how long a Mavic will last, but what the product life cycle is from a support point of view. After 2-3 years the manufacturer moves on and stops caring about it, reduces support, stops suppliyng parts/repairs etc just like phone manufacturers stop supplying both feature and security updates for a given model after around that amount of time as they assign their employees on to work on newer products.
The above. If you have an iPhone older than an iPhone 6, no more updates and support for you.
Apple are actually better than many at that since there's a lot of commonality between their devices.
dekip
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Man touched a nerve..... interesting as always. My two cents - DJI....China... does anybody think they are looking out for you first (In any way)?..... and.... The rapid advance of Operating systems runs at a snail's pace compared to applied tech in things like drones, they are constantly going to be improved/replaced/retired. Hopefully OS will continue to last a bit longer...
Also, they have all but written out the Mavic Pro from the new edition of the enterprise flight simulator program, and the use of the Mavic Pro controller with that program.
I would not worry about the latest and greatest and no further support from DJI because of newer models are coming out all the time,, I still have one of the very first phantom 1 that still flys very well it has been converted to a so called 1.5 so it can fly with the original 2.2mAh battery or phantom 2 smart battery, I also have a Yuneec typhoon H which I fly occasionally, and more recently a Mavic pro platinum since purchasing the mavic I tend to favour that over the others I mentioned, because of the ease to carry about and very unobtrusive in flight.
mfc
Well-Known Member
Apologies, but I do worry. I simply want (and expect) obvious (reported) bugs to be fixed. I'd be very happy in theory to move to a later version of the hardware -- but that requires throwing away my current drone, all the batteries for it, all the other add-ons (propeller and gimbal guards, etc.).
What is galling is that the Mavic Pro is excellent hardware; it does everything I want -- it is just the software that is shoddy. Why can they not just fix it .. it is probably just a few lines of code needed, plus fixing the culture that allows shipping code that was clearly never tested.
mfc
Well-Known Member
Posted above, but worth repeating:
The most annoying problems are:
- Exposure bracketing (3 exposure) takes 3 photos but two have the same exposure
- Similarly, 5-exposure bracketing takes 5 photos but two have the same exposure
- The EXIF information (shutter speeds) recorded while exposure bracketing are nonsense
- Automatic exposure for spherical panoramas (which I use almost every flight) is badly broken; it over-exposes by 2 stops. Using manual involves several steps and then undoing the setting after taking the panorama.
mfc
Well-Known Member
Yes, I shoot JPEG+RAW .. I'm taking pictures of cave entrances, often, with a high dynamic range.
The 5-exposure bracketing (giving 4 images, 2 under and 1 over auto) are actually OK, but it does waste some time later having to delete the duplicates.
The Exif data being nonsense means that later you cannot tell from the Exif data which are the bright and which are the dark images-- it all has to be done manually/by eye.
The panorama problem is the worst, however .. I am shooting spherical panoramas (not really practical freehand) for three purposes: one is to get a general overview of the surroundings so I can tie in with mapping; the second is get a close-up all-round view of the place of interest; and the third is to extract geo-located (with compass-direction and tilt angle) 'flat' images from the spherical (using PanGazer - introduction ).
Having to constantly switch between manual and auto exposure modes in most of these cases wastes flight time and is very error-prone. I use an audio checklist but still make mistakes, and if you don't notice them at the time it can be hours of hiking wasted -- all because of untested software in the drone. :-(
Its Business, just one way of making more money. That's the Mavic Pro issues, not windows.
Would you turn down the chance to make an extra million if you owed the firm?
Would you turn down the chance to make an extra million if you owed the firm?
mfc
Well-Known Member
Shooting brackets of 3 freehand works for me.
That way I have 3 exposure choices and it's faster than using automated apps.
They’ve already made most of their multi millions out of the MP1, only accessory sales now. Why would they spend money on updating software for a platform that has been superceded? You might want to upgrade and go through the whole fairly dismal customer experience for the thrill of flying what are still experimental aircraft.How do you make a million by making your customers angry?
Kilrah
Well-Known Member
Ask Apple, they make billions and are one of the most successful companies in the world with the same approach, they manage to get people to keep buying their stuff even when they always tell you whatever issue you have is just your fault and they can't do anything about it. DJI get most of their "inspiration" from them.How do you make a million by making your customers angry?
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