Help Mavic Pro rear left arm debated during folding after 48h

[Antoinepgt]

Hello,

I just received my Mavic Pro 2 days ago.

After 3 flights, I folded my arms. And the left rear arm was dislocated.

There are now games and he no longer holds the drone.

I have not forced by folding and followed the normal instructions.

I will contact the DJI Service Center tomorrow morning. I do not have a DJI care but since the drone at 48h I hope they will repair it for defective device.

What do you think ? Have you ever seen that?

Thank you !

 

[Robbyg]

Never seen that before. It looks like someone at the factory did not tighten the screw. Can you push it back in and tighten the screw?

 

[Antoinepgt]

The screw did not move and seems fixed. It may be broken inside. I think it's a small arm part that needs to be broken at its base. When I press to try to put it back in the drone it forces a lot.

 

[Robbyg]

Did you try loosening the screw several turns and then pushing it back in? If you did then I suggest you gently pull off the arm until you can see the wires then inspect the joint and see what is wrong.

 

[Antoinepgt]

I have not tried this because I am afraid that the DJI warranty will jump if I touch the screw. By pulling the arm right now I do not have access to the wire or the mechanism.

 

[Timmyg]

Hi i had the exact same problem... took it to maplins i now have a refund...dji admitted it was a fault... im happy with how everything was handled

 

[Antoinepgt]

Same thing for me, i had a refund.