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Help. new bird won't fire up.

My new platinum battery hub shows red light when I try to charge so I am charging single on 110 and 12 volts. After an hour I still have only one light after unhooking and pressing power button without installing in drone. When charging one green light will blink 16 times and then nothing for 15 seconds or so. And then 16 blinks. Controller charged fine. I am sure hub is bad But could the new drone also be bad. I bought from Dronesuperstore. thanks I have not even been able to link controller to drone of course.
Drone superstore off ebay replaced the 3 batteries and 12 volt charger. I have been flying and love my bird..
 
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