Important: DJI Account Rebinding Service Changes on June 19, 2025

[mavic3usa]

DJI has made it official: https://forum.dji.com/forum.php?mod=viewthread&tid=341830

I first read about it here: DJI’s new policy could ground your second-hand drone

I've always thought it was a horrible policy primarily because DJI never made it public or made enough of an effort to properly notify sellers and buyers. I guess this has reached the point where they are left with no other choice but unfortunately this isn't the end of the story and I still think it's a poor implementation and I have my predictions about the bad things that are going to happen going forward.

There isn't enough notification in the drone itself, the fact that the drone flies for a short/long time before it bricks that's problematic, retailers and websites like eBay don't have to comply with DJI policies so there is risk there, and the credit card companies always favor the cardholders over the merchant making transaction even more risky. I wouldn't put it past a potential class action lawsuit but IANAL so it's only my opinion but I see lots of legal reasons why this makes DJI culpable. I don't see how they can announced a "no exceptions" policy when they know for sure there will be exceptions. When a company says *won't* vs *can't* that gets lawyers attention.

Way to go DJI put another dent in the drone aftermarket community as if it isn't already rife with fraud and abuse; so many more new innocent victims trying to get into a complex and often confusing hobby and they'll pay dearly. It's just a matter of time before the ransoms begin. Hopefully they change the way this work, there's a better way to implement safety and security methods, DJI if you're not sure how to do.....reach out to me; we'll get it done.

 

[msinger]

Way to go DJI put another dent in the drone aftermarket community as if it isn't already rife with fraud and abuse; so many more new innocent victims trying to get into a complex and often confusing hobby and they'll pay dearly.

It seems like quite the opposite, no? They're preventing people from registering stolen drones. And if the drone isn't stolen, the seller shouldn't have any trouble unlocking it.

 

[mavic3usa]

It seems like quite the opposite, no? They're preventing people from registering stolen drones. And if the drone isn't stolen, the seller shouldn't have any trouble unlocking it.

Is that the tone and demeanor of the numerous complaint posts that you read about online? Customer begging and pleading trying to get their stolen property unlocked?

We've already been over this before, please don't make me explain how this policy doesn't harm the criminal who steal drones and completely screws over the unsuspecting victim but most of time the victim is just an innocent buyer who up until now, probably didn't have all the knowledge and was taken advantage of by a procedure that DJI put in place to benefit the dishonest.

I get it, DJI do not unlock stolen drones. If it's not stolen, unlock it.

 

[msinger]

If it's not stolen, unlock it.

It's much easier for everyone involved when the previous owner unlocks the drone. You seem to have convinced yourself otherwise, but that reasoning doesn't really hold up.

 

[mavic3usa]

It's much easier for everyone involved when the previous owner unlocks the drone. You seem to have convinced yourself otherwise, but that reasoning doesn't really hold up.

It definitely is much easier when the previous owner unlocks the drone.

DJI didn't put out a statement about that, they put out a statement warning everybody that when the previous owner fails his responsibility, don't come to us for resolution; there's nothing we can do for you. DJI doesn't care if the drone is stolen or not, they won't unlock it and that's going to have big consequences. They've made it worse.

 

[mavic3usa]

Another thing I don't get, according to this article: How to rebind a used DJI drone: Step-by-step guide

"For privacy and security, DJI cannot confirm if unbinding has been completed — you’ll have to check it yourself in the app."

Does this mean you will no longer be able to check with DJI in advance whether the serial number/drone you are about to purchase is bound or not?

How does this impact the second-hand "drone only" market?

In the article, the suggestion is for *everybody* to bind their drone and rc/goggles, is that right? All modern DJI drones are going to be bound now? Wow. What a PITA for those who switch/share remotes.

But I get it, with the new policy of zero tolerance, any drone that isn't bound is left wide open. For example, you leave your unbound drone and remote in your car trunk while you get a bite to eat and when you come back in two hours, the drone is stolen. If you did not bind the drone and the thief binds it to their fake account, you can report your drone stolen to the police and report it stolen to DJI but yeah, they're never going to unbind it for you even if it is "recovered." Maybe there really are "exceptions" but they already warned you:

• You may lose the ability to lock the drone remotely if it goes missing

 

[Blue Face]

I bet loads of new drone owners don't even realise they are binding to an account as its hidden away while activating the drone, so when/if they sell it it gets ignored.
About 80% of the drones I get are still bound.

 

[msinger]

I bet loads of new drone owners don't even realise they are binding to an account as its hidden away while activating the drone, so when/if they sell it it gets ignored

For sure!

This is exactly why it's so important to buy from reputable sellers online. If you happen to receive a drone that hasn't been unbound, you can simply contact the seller and get the issue resolved quickly and easily.

 

[tstr14]

Sooooo, I die in a car accident. Because my son doesn't know my dji info, several thousands of dollars in drones become instant junk.

Yeah, put me down as one who thinks this is a huge mistake.

 

[mavic3usa]

Sooooo, I die in a car accident. Because my son doesn't know my dji info, several thousands of dollars in drones become instant junk.

Yeah, put me down as one who thinks this is a huge mistake.

Yep, zero tolerance means even a will or probate or anything legal will suffice.

They aren't even protecting sensitive, confidential information by implementing this policy. Pretty sure they are simply tired of the complaints.

 

[BossBob]

Sooooo, I die in a car accident. Because my son doesn't know my dji info, several thousands of dollars in drones become instant junk.

Yeah, put me down as one who thinks this is a huge mistake.

So, if you use Apple phones or tablets, add a few more devices to the scrap heap as he’ll need your Apple credentials as well!

 

[mavic3usa]

So, if you use Apple phones or tablets, add a few more devices to the scrap heap as he’ll need your Apple credentials as well!

You'll need the Apple credentials if you want to access the credential's details but if you give up all that details and agree to lose all access to it, you can generally hard reset the phone and start with a blank phone and put your own details into the phone using your own Apple credentials. Apple is protecting the sensitive data, DJI is protecting the drone. Just to be clear, there are some situations where the Apple device is bricked and under no circumstances can you get at the data *or* use the phone itself but it isn't 100% done. Apple allows for proof of purchase and other circumstances, DJI does not.