Jessops UK Orders

Mahoosiv · Nov 22, 2016

I dont think Amazon is much better served, I've had a combo on order since the 15th Oct with them - nothing.

thefrisbee995 · Nov 22, 2016

Anthony said:
Look this is not really Jessops fault ( well the crap and inconsistent customer service is ) Don't loose sight of the fact that DJI are to blame here and no one else really .... at least Jessops don't take any payment until your goods are ready to ship ... I'm sticking with that I think they have been getting 3 to 5 a week from DJI as I don't think DJI are making more than 500 a day at best ....... it will turn up at some point

Yeah but it's unacceptable for a company to lie or bend the truth when communicating with their customers. DJI are annoying but that's besides the point

Seamus · Nov 22, 2016

They do actually exist [emoji4] keep the faith guys

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Andy · Nov 22, 2016

Mike_in_Letcombe said:
Am giving up with them...unlikely to use them again. Pity - I wanted to support a U.K. company that's 'trying' but they simply don't deserve my support. Am slightly annoyed I didn't go to Amazon or DJI themselves.

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No better with Amazon mate, I ordered as soon as they listed on the 5th October but not heard anything yet.

4wd · Nov 22, 2016

Meanwhile I see reports of some stores in the US with maybe 70 units on display just walk in and buy..
Sorry but when we ordered and paid for these at end of September they are basically selling 'ours' twice.
Unacceptable behaviour especially since they specifically stressed sending them out first come first served.

There is something rather disturbing in Chinese business practice - they know you won't cancel now due to further extended wait being likely - so feel confident to carry on with the trickery and double selling.... because they can.
No way will I ever pre-order anything from this calculating and unpleasant company again.

Will Vardy · Nov 23, 2016

4wd said:
Meanwhile I see reports of some stores in the US with maybe 70 units on display just walk in and buy..
Sorry but when we ordered and paid for these at end of September they are basically selling 'ours' twice.
Unacceptable behaviour especially since they specifically stressed sending them out first come first served.

There is something rather disturbing in Chinese business practice - they know you won't cancel now due to further extended wait being likely - so feel confident to carry on with the trickery and double selling.... because they can.
No way will I ever pre-order anything from this calculating and unpleasant company again.

It would be extremely satisfying if some large company suddenly came out of the woodwork with a range of drones to blow dji out of the market. Mass cancellations in favour of a superior, non dji product would certainly show them the error in their ways. Sadly though they are the leaders in the field and know it

Mike_in_Letcombe · Nov 23, 2016

4wd said:
Meanwhile I see reports of some stores in the US with maybe 70 units on display just walk in and buy..
Sorry but when we ordered and paid for these at end of September they are basically selling 'ours' twice.
Unacceptable behaviour especially since they specifically stressed sending them out first come first served.

There is something rather disturbing in Chinese business practice - they know you won't cancel now due to further extended wait being likely - so feel confident to carry on with the trickery and double selling.... because they can.
No way will I ever pre-order anything from this calculating and unpleasant company again.

You've hit the nail on the head! They took customers money but are supplying 'stock' before fulfilling what they've already been paid for. Ludicrous situation.

Having said that, Jessops haven't taken OUR money so at least they've been honest. But DJI are taking the pi 55 with their behaviour

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pretty flower · Nov 24, 2016

I ordered mine 7/10. No news yet although I have an idea...

Who's up for chipping in for a case of energy drinks and sending it over to the one guy actually making the mavics? It might speed the process up a little.

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BigRhino · Nov 24, 2016

Just had an email from them, no news, but things are steadily improving! In the meantime, as a newbie, just bought the RealFlight Drone simulator to get some practice in!

NullMind · Nov 24, 2016

BigRhino said:
Just had an email from them, no news, but things are steadily improving! In the meantime, as a newbie, just bought the RealFlight Drone simulator to get some practice in!

got the same email ... got excited for a second, when I saw the title I tough it was a "Dispatched" email

Drono_photography · Nov 24, 2016

BigRhino said:
Just had an email from them, no news, but things are steadily improving! In the meantime, as a newbie, just bought the RealFlight Drone simulator to get some practice in!

What did this email say? I've not had one

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NullMind · Nov 24, 2016

Drono_photography said:
What did this email say? I've not had one

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check my attachment above ..

Drono_photography · Nov 24, 2016

NullMind said:
check my attachment above ..

I must of posted at the same time as you. Strange how I haven't got one. When did you guys order?

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BigRhino · Nov 24, 2016

12 Oct, combo.

Fido · Nov 24, 2016

I had the email as well. Not much do be taken from it tbh.

NullMind · Nov 24, 2016

Drono_photography said:
I must of posted at the same time as you. Strange how I haven't got one. When did you guys order?

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21st of October I believe

beachsidebaz · Nov 24, 2016

I had the email too.....please refer to DJI message of 3 weeks ago for an update!!

Makes you realise just how unimportant this is to them at Jessops...

Mike_in_Letcombe · Nov 24, 2016

BigRhino said:
Just had an email from them, no news, but things are steadily improving! In the meantime, as a newbie, just bought the RealFlight Drone simulator to get some practice in!

Same here: have attached screenshots of the e-mail for others who haven't received this. I ordered mine Sept. 30th at 7:25am

Neil Hartop · Nov 24, 2016

4wd said:
Meanwhile I see reports of some stores in the US with maybe 70 units on display just walk in and buy..
Sorry but when we ordered and paid for these at end of September they are basically selling 'ours' twice.
Unacceptable behaviour especially since they specifically stressed sending them out first come first served.

There is something rather disturbing in Chinese business practice - they know you won't cancel now due to further extended wait being likely - so feel confident to carry on with the trickery and double selling.... because they can.
No way will I ever pre-order anything from this calculating and unpleasant company again.

I heard America got preference for deliveries over Europe. Not sure if thats true but it does seem to be considering all the american youtube videos popping up.