Hello. Well, I'm completely devastated at this. After a few first flights that went really well, this morning I made a 7 min flight that went perfect (the mavic is really an easy drone to flight), and then I decided to try to take near some trees... bad decision...
I hit a branch on a tree and it just stopped after a few seconds. As is felt to the ground (about 2,5 m high) it damaged the camera and gimbal. As I got there, it was kind of smelling like when a electronic short circuit happens, so I turned it off and removed the battery...
End result: the camera (with gimbal) is lose (the part that holds it to that elastic part is broken), and the wires that connect it to the camera (the only thing holding the gimbal+camera to the mavic now...) seem damaged... The camera+gimbal itself looks undamaged.
Question is, what options do I have to repair it? Only on dji? As I went to the repair ticket creation I really didn't like the bit that says that if I don't agree with the quotation for repair they can charge me € 50/hour for the quotation only... I've read some cases where they replace parts that wasn't damaged, so I really don't feel comfortable on this...
Are there alternatives (In Europe)? Could I directly contact a repair center and send them the mavic?
Thanks for any feedback!
I hit a branch on a tree and it just stopped after a few seconds. As is felt to the ground (about 2,5 m high) it damaged the camera and gimbal. As I got there, it was kind of smelling like when a electronic short circuit happens, so I turned it off and removed the battery...
End result: the camera (with gimbal) is lose (the part that holds it to that elastic part is broken), and the wires that connect it to the camera (the only thing holding the gimbal+camera to the mavic now...) seem damaged... The camera+gimbal itself looks undamaged.
Question is, what options do I have to repair it? Only on dji? As I went to the repair ticket creation I really didn't like the bit that says that if I don't agree with the quotation for repair they can charge me € 50/hour for the quotation only... I've read some cases where they replace parts that wasn't damaged, so I really don't feel comfortable on this...
Are there alternatives (In Europe)? Could I directly contact a repair center and send them the mavic?
Thanks for any feedback!