Link to Phone Number while Landing

[Amarand]

As I was in the middle of landing, I got the following pop-up error.

After landing, I decided it's okay to link my phone number to my account/aircraft.

So after pulling up the Link button, it's asking me for my Mainland China phone number. I'm in the United States.

What's going on? I've never seen this before.

Do I need to link my U.S. number to my U.S. DJI account? I'm okay with that, but couldn't figure out if that was necessary.

During the flight, I had rock-solid GPS, and it should know I'm in the U.S.

Thoughts?

 

[nd4wmike]

I just updated my Mavic 2 Pro and had this same thing , never seen this popup on my Air , Pro or 2 Pro before ?
If you can't satisfy the popup , you can't bypass and fly .
No cancel or ignore ,
Hope we get a resolution .

Thanks
Mike

 

[JamesIkoa]

Just had the same issue with my Mavic Air. Just bought it yesterday, flew a few times today with no issue. Now that link my phone pops up. Keeps asking for a China mainland number. Tried a few things with no luck.

 

[markyga]

Bottom line... DJI doesn’t care. There’s absolutely no excuse for a nasty bug like this to be introduced. Their QA is pathetic. Fortunately, I had VR Pro on my iPad Mini 4 to get me over the hump for my roofing gig this morning.

 

[Thomas B]

CS and SC marketing tool?

 

[JamesIkoa]

I left it for an hour or so and tried again. Did not pop back up this time. Flew again without issue.

 

[markyga]

Hallelujah, they fixed it. New data base download solved it. They must’ve removed Mainland China from the list. Works fine now.

 

[waynesi]

This process only needed if you're flying in China as the Chinese regulation requests all drone pilots to register; hence the phone number and DJI account stuff. I reckon it's a software glitch mistakenly thought you were flying in China! Lol. Maybe try again to see if the issue persists.

 

[Reginald E Johnson]

That happened to me as well when I tried to fly my Drone near an Airport! My Drone wouldn’t take off but DJI sent a Code which unlocked my Drone but it limited the Attitude to only 164 feet and that is where it went-164 feet only!!

 

[irpnetgb]

That happened to me as well when I tried to fly my Drone near an Airport! My Drone wouldn’t take off but DJI sent a Code which unlocked my Drone but it limited the Attitude to only 164 feet and that is where it went-164 feet only!!

Thats not the same thing. The code you received was an authorization code from a LAANC request done through your DJI app.

 

[dawgpilot]

Thats not the same thing. The code you received was an authorization code from a LAANC request done through your DJI app.

Not quite: the DJI app doesn't interface with LAANC yet. That SMS was a code to just unlock the authorization zone for DJI's FlySafe system. You still need to seperately use a separate LAANC app like AirMap or Kittyhawk to get an authorization to legally fly in controlled airspace.

 

[irpnetgb]

Not quite: the DJI app doesn't interface with LAANC yet. That SMS was a code to just unlock the authorization zone for DJI's FlySafe system. You still need to seperately use a separate LAANC app like AirMap or Kittyhawk to get an authorization to legally fly in controlled airspace.

Thanks for that! Almost what I said and definitely what I meant!!