Loosing video connection

[dkpilot]

Hi Fellow members,
I am new to drones and have had my Mavic for 1 week.
During that week I have had many issiue

s with the video being transferred to my iPhone during the flight, basically it looses signal. If I close the app and start it again then I get video signal again, it can last for the remaining of the flight or it will get lost again within seconds:-(

I am using firmware "v01.03.0900" could it be the firmware version or perhaps something else?

Regards from Denmark.
Kristoffer

 

[rockydog]

It could be a problem with the cable connecting the iPhone to the controller. Try unplugging the micro USB from the controller, and connect your phone with a cable using the full size USB on the bottom of the controller.
I had exactly the same problem (with the same message on screen), and a cable change sorted it. I now only use the micro USB port for charging the controller.

 

[dkpilot]

It seemed to do the trick, thx mate!

 

[ds77]

Do you put the iPhone in aeroplane mode when you fly? I used to get this all the time but now I close all background apps and go to aeroplane mode and it's always been 100% reliable.

 

[Cut.Aussie]

Apple sells a genuine short iPhone cable

 

[greenguy]

Read the manual

 

[dkpilot]

Do you put the iPhone in aeroplane mode when you fly? I used to get this all the time but now I close all background apps and go to aeroplane mode and it's always been 100% reliable.

The new cable sorted it out so all is good now, thx for answering!

 

[dkpilot]

Apple sells a genuine short iPhone cable

Thx, that's what I got 30cm length

 

[Rplanas]

Do a factory reset with assitant 2 and calibrate IMU, compass, Gimbal, etc, if that don't work revert to previous firmware.

 

[Rplanas]

And reset all DJI Go 4 settings after reset Drone to factory settings.