Main Controller Data Error. Processor chip critically overheated.

[JBalderas]

Hello guys, I need your help and knowledge regarding an issue I currently have with my Mavic Air Drone. Recently I updated the app and when I was trying to use the Drone I got the following message: Main Controller Data Error. Processor chip critically overheated. The aircraft will power off in 30 seconds.

I already try to reset the firmware and refresh it, but without success.

Is there any workaround for fixing this issue?

Thanks in advance!

 

[DesJardins]

I just got this error today... searching the forums show lots sending in on the Mavic Pro’s but I don’t see any issues with flying it just the error popped up.

Are there threads I’m missing on the Main Controller Data Error?

 

[mad monkey]

Was this after an update? Maybe rollback is needed.

 

[DesJardins]

Was this after an update? Maybe rollback is needed.

No updates, just been flying it for the last 2 weeks after getting it.

It is 115 degrees here in AZ and my phone did get the overheat shut down so I wonder if it’s from the phone and RC connection after that happened?

 

[mad monkey]

Maybe?

I'd bring it inside where some air conditioning is and let everything cool down and power it up. If error persists then maybe an issue... Doesnt the controller have a cooling fan too? Maybe it's failed or not getting good airflow.

But I'd imagine ambient air temperature is your issue

 

[melmartin]

That's way over the recommended temperature from DJI. I fly in southern AZ and won't take it up when it is over 94, and that's 10 degrees under the spec from DJI. I would not fly in 115 degree weather under any circumstance.

 

[DesJardins]

Flown everyday the last 2 weeks without issues but I hear ya, we’ll see. I do typically fly in the AM before the cook starts. I’m heading to Pinetop-Lakeside where the high is in the 80’s so that’ll be a good test

You sure limit your flights if you won’t fly over 94 degrees

 

[melmartin]

Yeah, as a private pilot too I try not to cut the margins too close...

 

[beercan]

I recently bought a Mavic Air, and after a whopping 30 minutes flying time (and that is even stretching it) I get the processor critically overheated. when I am not using the drone, it stays in a cool environment and flew perfectly about 15 minutes before. On the next flight, I get the warning, and could not even start the aircraft. The outside temp was about 28 c (80F). Looking online I see that this is a more common issue than DJI would probably care to admit. I contacted both DJI and the vendor I bought from, but so far no response

 

[DesJardins]

Ok flying in 88-90 degree weather I still got the Main Controller Data Error so I’ll have to communicate with DJI @ the auth retailer as there is no reason it should have done this error in that temp.

Somebody has to know what this is all about, AC, RC, phone connected?

 

[mad monkey]

Do you have the ability to try with a different dji go device? Helps rules things out.

 

[mad monkey]

Someone else had reported this problem on a phantom forum. Reinstall firmware seems to have fixed it... Just did a quick google. Not sure if it's been covered.

 

[DesJardins]

Someone else had reported this problem on a phantom forum. Reinstall firmware seems to have fixed it... Just did a quick google. Not sure if it's been covered.

I did the firmware deal and got the same results, once my wife gets home I’ll steal her phone and fly it