Got my Mavic 3 Pro camera stuck in a backward position after the front collision with the ground. Tried to rotate the camera manually but the camera doesn't want to click into the forward position. Has anyone else encountered such a problem?
so forward rotation is not possible? the camera seems jammed in that backward positionYou are not the first and won’t be the last.
With the scar on the right side of the roll arm, you have probably bent the shaft on that little motor. It doesn’t take much to provide that damage.
WOW! that gimbal has had a hell of a bang. Concur with other similar replies - pack it up and let DJI put it right.Got my Mavic 3 Pro camera stuck in a backward position after the front collision with the ground. Tried to rotate the camera manually but the camera doesn't want to click into the forward position. Has anyone else encountered such a problem?
How has this played out? I just crashed my M3P and it is in this exact state currently.Got my Mavic 3 Pro camera stuck in a backward position after the front collision with the ground. Tried to rotate the camera manually but the camera doesn't want to click into the forward position. Has anyone else encountered such a problem?
Submitted the repair request. Got quoted $99.18 two days later (Gimbal Yaw Axis Arm Quantity: 1 Net Price : 7.00, Gimbal Roll Motor Module Quantity: 1 Net Price : 24.00 Repair Service Fee Quantity: 1 Net Price : 65.00; Total Amount for Repair 99.18). A week later received a new drone in the shipment.How has this played out? I just crashed my M3P and it is in this exact state currently.
Based on what I've seen on this forum, DJI seems to deserve credit for reasonably priced repairs. I don't recall anyone complaining about the price of a repair (often replacement) being excessive.Submitted the repair request. Got quoted $99.18 two days later (Gimbal Yaw Axis Arm Quantity: 1 Net Price : 7.00, Gimbal Roll Motor Module Quantity: 1 Net Price : 24.00 Repair Service Fee Quantity: 1 Net Price : 65.00; Total Amount for Repair 99.18). A week later received a new drone in the shipment.
was this out of warranty or in warranty ?Submitted the repair request. Got quoted $99.18 two days later (Gimbal Yaw Axis Arm Quantity: 1 Net Price : 7.00, Gimbal Roll Motor Module Quantity: 1 Net Price : 24.00 Repair Service Fee Quantity: 1 Net Price : 65.00; Total Amount for Repair 99.18). A week later received a new drone in the shipment.
That’s the process they have used since I can remember.fixing if they are just replacing it
The drones are not repaired. They just throw them away.DJI did the same for me under warranty. Told me how much the part cost, how much the labor cost, then sent me a new drone. Weird why they take the time to tell you about fixing if they are just replacing it.
Any form of confirmation for this?They just throw them away.
I don’t think they chuck them. I believe they have a subsidiary company that parts them out. Check out the website. I have gotten plenty of parts from them when I can’t get them elsewhere. When I can’t find it, I email them what I’m looking for and they send me a link to order it.The drones are not repaired. They just throw them away.
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