Mavic Air 2 - Wont complete Power On Sequence

[Drone ABroad]

When I went to fly my MA2 on the weekend, after double tapping the power button on the battery, it commenced the Power On Self Test sequence. First the fan started and the four motors did their shimmy movement three times, but no DJI signature beeps, no Gimbal movement and no flashing lights. Unit and fan stay on, but no other activity. Unable to connect to RC, unable to connect the DJI Assistant 2 App to refresh Firmware. Same symptom with all three batteries which have been charged many times (directly or via Battery Hub). Contacted DJI - first they told me it was the batteries, then they told me it was my DJI Assistant 2 version, then they told me it was my comms cable. Frankly they didn't know.

Grateful for any ideas or suggestions, for an aircraft and batteries that worked perfectly for 3 months, and then decided not to work after a weeks rest.

 

[Thomas B]

As big a pain as it can be, I’d contact DJI. I also assume you’re still in warranty.

 

[Drone ABroad]

Hi Thomas, yes its still under warranty as I purchased it in June.

 

[Thomas B]

Contact DJI...

 

[portermann]

Does this video describe your issue? If it is, it needs to be returned for warranty repair. The main board is faulty. I had this problem with my AC and DJI replaced the unit.

Mavic Air 2 randomly doesn't turn on

I'm having this issue with Mavic Air 2 where sometimes it doesn't turn on properly, meaning that it doesn't do the gimbal rotations, the fan keeps going, the lights don't start flashing, and it does not connect to the controller. I have to turn it off and on a few times until it randomly turns...

mavicpilots.com

 

[jonmo28191]

Portermann, can you post the video so i can see please?
I’m having the same issues. Eventually once my drone got up and running it crashed itself into a wall!

having only owned this model a few days I can’t say I’m impressed. ??

 

[InvisibleName]

Portermann, can you post the video so i can see please?
I’m having the same issues. Eventually once my drone got up and running it crashed itself into a wall!

having only owned this model a few days I can’t say I’m impressed. ??

Hmm, post your flight log and I’m sure someone will tell you what went wrong.

 

[Repaid1]

. Same symptom with all three batteries which have been charged many times (directly or via Battery Hub).

It's a long shot but your batteries might be in self discharge or confused when you did the power sequence out of it. Have you put a battery back on the charger... and tried that?

 

[portermann]

Does this video describe your issue? If it is, it needs to be returned for warranty repair. The main board is faulty. I had this problem with my AC and DJI replaced the unit.

Mavic Air 2 randomly doesn't turn on

I'm having this issue with Mavic Air 2 where sometimes it doesn't turn on properly, meaning that it doesn't do the gimbal rotations, the fan keeps going, the lights don't start flashing, and it does not connect to the controller. I have to turn it off and on a few times until it randomly turns...

mavicpilots.com

I'm not sure how to post the video from someone else's link, but if you click on the thread I referenced, at the top should be the video I mentioned.

 

[JOE CHRONIC]

Have you checked to see if the batteries need a update?