Hi Guys,
I am hoping you can help me out with a major problem regarding my DJI Mavic in Australia.
I am currently on holidays in Australia and was hoping to get some awesome shots with my Mavic. Unfortunately this morning my drone lost the GPS signal whilst hovering, took off on its own and crashed into a cliff. I didn't even have my hands on the controls at the time. Anyways, I managed to rescue the drone but the damage is quite severe (torn off gimbal and smashed front left arm / LED light). Long story short, it's obviously not going to take anymore pictures. As I am currently traveling the Outback, I don't see a chance of getting this fixed before I get to Sydney next week. Now my questions:
- What chances do I have, that DJI will fix this on warranty since I don't believe it was a pilot error?
- What options do I have in Australia to get a quick repair or replacement (within 5 days) in Sydney?
Since this trip was a main reason for me to buy the drone and I've already collected some beautiful footage, I don't want to give up on this topic for the rest of my holiday. I hope you can help me out.
Cheers!
I am hoping you can help me out with a major problem regarding my DJI Mavic in Australia.
I am currently on holidays in Australia and was hoping to get some awesome shots with my Mavic. Unfortunately this morning my drone lost the GPS signal whilst hovering, took off on its own and crashed into a cliff. I didn't even have my hands on the controls at the time. Anyways, I managed to rescue the drone but the damage is quite severe (torn off gimbal and smashed front left arm / LED light). Long story short, it's obviously not going to take anymore pictures. As I am currently traveling the Outback, I don't see a chance of getting this fixed before I get to Sydney next week. Now my questions:
- What chances do I have, that DJI will fix this on warranty since I don't believe it was a pilot error?
- What options do I have in Australia to get a quick repair or replacement (within 5 days) in Sydney?
Since this trip was a main reason for me to buy the drone and I've already collected some beautiful footage, I don't want to give up on this topic for the rest of my holiday. I hope you can help me out.
Cheers!