Reference the numerous complaints about uncommanded descents/crashes. I had this problem as well where my mini would start a descent and not respond to any control input. Some times it would stop short of hitting the ground and I would regain control, but there were also a few hard landings with difficulty to shut down. One of the forum suggestions was that the rear propellers be changed out to different propellers which I did with some extra propellers I had purchased for backup. I have now made four 20 minute flights and have not experienced any more uncommanded descents. The mini is totally responsive to control inputs. Not saying this is the "answer" to this problem but so far it is working for me. I ordered these propellers from Amazon listed as follows: Anbee Mavic Mini Drone Colored Propellers, Low-Noise 4726F Props Blades Compatible with DJI Mavic Mini Drone, 8pcs/Set (Black, Gold Stripe) Sold by: tomytoys $6.80