Is DJI likely to repair my damaged Mavic Mini under Care Refresh which I have? Their plan says service does not cover, (among other things): “Damage caused by flight in unsuitable environments.”
Here’s what happened. When I first started flying, a message came on my screen saying, “Aircraft in Altitude Zone (Altitude Limit 492 ft). Fly with caution.” I wasn’t planning to go anywhere near that high. Note: All my flying was in Cine Mode (C).
While reaching a height of 137.7 ft., I received a “Strong Wind Warning.” So I descended to 39.3 ft and flew back to where I was standing. I went back up to 52 ft. and received the Altitude Zone warning again.
I then flew 90 degrees to the left of where I had been flying at a height of 8.5 ft. I soon received a message saying, “Lighting environment too dark. Visual positioning inaccurate. Fly with caution.”
I soon found the drone heading straight for a small tree, and immediately pulled the right stick into reverse. The drone seemed to clear all of the branches. But then a very quick “Compass Calibration Required” flashed on the screen, although right before taking off I did calibrate the compass.
All of the sudden (with neither of my thumbs on the controls), the drone shoots 90 degrees across the street at what looked like 2 to 3 times the speed it was set on (C) and apparently bounced in the middle of a parking lot. The altitude when this happened was listed at -21.6 ft. It then took off again at high speed and continued across the street, smashing into a building at -24.6 ft.
What I’d like to know is, how can the altitude be measured as negative?
Meanwhile, I plan to send the drone back to DJI for replacment, but what are the chances they’ll say I was flying in “unsuitable environments?”
Here’s what happened. When I first started flying, a message came on my screen saying, “Aircraft in Altitude Zone (Altitude Limit 492 ft). Fly with caution.” I wasn’t planning to go anywhere near that high. Note: All my flying was in Cine Mode (C).
While reaching a height of 137.7 ft., I received a “Strong Wind Warning.” So I descended to 39.3 ft and flew back to where I was standing. I went back up to 52 ft. and received the Altitude Zone warning again.
I then flew 90 degrees to the left of where I had been flying at a height of 8.5 ft. I soon received a message saying, “Lighting environment too dark. Visual positioning inaccurate. Fly with caution.”
I soon found the drone heading straight for a small tree, and immediately pulled the right stick into reverse. The drone seemed to clear all of the branches. But then a very quick “Compass Calibration Required” flashed on the screen, although right before taking off I did calibrate the compass.
All of the sudden (with neither of my thumbs on the controls), the drone shoots 90 degrees across the street at what looked like 2 to 3 times the speed it was set on (C) and apparently bounced in the middle of a parking lot. The altitude when this happened was listed at -21.6 ft. It then took off again at high speed and continued across the street, smashing into a building at -24.6 ft.
What I’d like to know is, how can the altitude be measured as negative?
Meanwhile, I plan to send the drone back to DJI for replacment, but what are the chances they’ll say I was flying in “unsuitable environments?”