They claim due to processing power constraints, that subsampling was the best method to give us the maximum quality while reducing the burden on the processing side enough to allow continuous 4K recording (other methods they could have used to achieve a similar result would be line skipping or pixel binning). That is probably true, and whether or not they could have easily overcome that is something we'll never know, or maybe they are saving it for the Platinum. From a marketing perspective, they less they can deliver while still creating a massive demand, the better - not saying they necessarily did anything on purpose, just generally speaking.
I think where it gets more confusing is that DJI says the entire 16:9 area of the sensor is sampled, but the definition of subsampling suggests that is not true (skipping pixel groups), so there is some disconnect there, or at least requires further explanation from DJI. ~5.5K video would be approximately the full width of the 20MP sensor, but vertically trimmed for 16:9 or 1.78:1. I suspect they are just trying to make it sound slightly better than it is, which isn't surprising of any "official response" from any company.
At least the video quality is still quite good, it's just not amazing. I think the sweet spot for a compromise would have been HQ-mode-quality video with full FOV, but maybe next time. For me the most disappointing thing is that DLog-M does not correct for distortion, but that is more of a personal annoyance due to the editing software I like to use (LumaFusion) not yet supporting lens corrections. Someone coming form a Mavic Pro or Mavic Air though is still going to see an enormous upgrade especially with graded 10bit footage. The
Mavic 2 Zoom does not offer 10bit at all, but isn't a bad choice for someone that only shoots video and someone that isn't fond of post processing.
That's just my take on it anyway, I would like more clarification from DJI but I don't know if we'll get it.