Mavic Pro Platinum - Video Hesitating/Jerky While Turning

[JGJ13]

Hi, all. I'm brand new to this, and have only flown my Mavic Pro Platinum a few times.

I am finding that when I turn the Mavic -- not super slow, but a slow-ish steady turn -- the video will hesitate sometimes or get a little jerky. Not consistently, just occasionally. Sometimes it seems to stop for a moment, and then it jerks back into motion.

I have tried multiple video resolutions (1080, 2.7K and 4K) as well as multiple frame rates (24 and 30), and it does the same thing.

I did IMU and gymbal calibrations. Same issue. This happens both if I stay in place with the turn, or if I am flying and turning.

It's not just a recording issue (though I've tried multiple SD cards), or a playback issue, because I can SEE the issue in my DJI headset while flying, as well as on the screen of the iPad mini. I also used my android phone. Same issue.

Has anyone seen this issue before?

Here's an example of the hesitation (start/stop) issue:

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

4K
30FPS

 

[DroneJI]

Hi, all. I'm brand new to this, and have only flown my Mavic Pro Platinum a few times.

I am finding that when I turn the Mavic -- not super slow, but a slow-ish steady turn -- the video will hesitate sometimes or get a little jerky. Not consistently, just occasionally. Sometimes it seems to stop for a moment, and then it jerks back into motion.

I have tried multiple video resolutions (1080, 2.7K and 4K) as well as multiple frame rates (24 and 30), and it does the same thing.

I did IMU and gymbal calibrations. Same issue. This happens both if I stay in place with the turn, or if I am flying and turning.

It's not just a recording issue (though I've tried multiple SD cards), or a playback issue, because I can SEE the issue in my DJI headset while flying, as well as on the screen of the iPad mini. I also used my android phone. Same issue.

Has anyone seen this issue before?

Here's an example of the hesitation (start/stop) issue:

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

4K
30FPS

It looks smooth to me maybe it’s the device your playing it back on? I have seen that happen where the playback device can’t keep up with the video data causing a stutter

 

[gjmphoto]

I had the same thing and thought my recording was bad until I played it back on my son's gaming computer with a major league graphics card....smooth as silk there. Try it on a graphics computer capable of editing 4k files

 

[bigphoto]

Hi, all. I'm brand new to this, and have only flown my Mavic Pro Platinum a few times.

I am finding that when I turn the Mavic -- not super slow, but a slow-ish steady turn -- the video will hesitate sometimes or get a little jerky. Not consistently, just occasionally. Sometimes it seems to stop for a moment, and then it jerks back into motion.

I have tried multiple video resolutions (1080, 2.7K and 4K) as well as multiple frame rates (24 and 30), and it does the same thing.

I did IMU and gymbal calibrations. Same issue. This happens both if I stay in place with the turn, or if I am flying and turning.

It's not just a recording issue (though I've tried multiple SD cards), or a playback issue, because I can SEE the issue in my DJI headset while flying, as well as on the screen of the iPad mini. I also used my android phone. Same issue.

Has anyone seen this issue before?

Here's an example of the hesitation (start/stop) issue:

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

4K
30FPS

Hi, all. I'm brand new to this, and have only flown my Mavic Pro Platinum a few times.

I am finding that when I turn the Mavic -- not super slow, but a slow-ish steady turn -- the video will hesitate sometimes or get a little jerky. Not consistently, just occasionally. Sometimes it seems to stop for a moment, and then it jerks back into motion.

I have tried multiple video resolutions (1080, 2.7K and 4K) as well as multiple frame rates (24 and 30), and it does the same thing.

I did IMU and gymbal calibrations. Same issue. This happens both if I stay in place with the turn, or if I am flying and turning.

It's not just a recording issue (though I've tried multiple SD cards), or a playback issue, because I can SEE the issue in my DJI headset while flying, as well as on the screen of the iPad mini. I also used my android phone. Same issue.

Has anyone seen this issue before?

Here's an example of the hesitation (start/stop) issue:

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

4K
30FPS

Hi, all. I'm brand new to this, and have only flown my Mavic Pro Platinum a few times.

I am finding that when I turn the Mavic -- not super slow, but a slow-ish steady turn -- the video will hesitate sometimes or get a little jerky. Not consistently, just occasionally. Sometimes it seems to stop for a moment, and then it jerks back into motion.

I have tried multiple video resolutions (1080, 2.7K and 4K) as well as multiple frame rates (24 and 30), and it does the same thing.

I did IMU and gymbal calibrations. Same issue. This happens both if I stay in place with the turn, or if I am flying and turning.

It's not just a recording issue (though I've tried multiple SD cards), or a playback issue, because I can SEE the issue in my DJI headset while flying, as well as on the screen of the iPad mini. I also used my android phone. Same issue.

Has anyone seen this issue before?

Here's an example of the hesitation (start/stop) issue:

To view this content we will need your consent to set third party cookies.
For more detailed information, see our cookies page.

Accept third party cookies

4K
30FPS

I had the same problem. It worked before I put in the 265 standard and related color...It quit working..put the standard back to 264 and the jitter went away.

 

[mquinn1963]

The video plays perfect for me too... I had the same problems and was even in contact with DJI about it. THey didnt see the problems either. I ended up buying a NEW dell laptop that was 4k compatable. Problem solved. The videos from these new Drones is VERY hard for any older computer to process. Im surprised that DJI doesnt have a warning about this as I see a lot of these problems trying to view the videos on older computers.
Take your video to a NEW computer and try that. I bet its your PC. If not make sure you have a Class 10 SD card for HIgh speed use.

 

[Bill Ludwig]

If you are referring to the pause at the 6 second mark, it looks like the SD card can’t keep up with it. Make sure your card as a ‘U3’ on it to keep up with 4K video.