newbie alert!!
good evening all, I've been following the hype for the last few months. I had a Mavic on pre-order from WEX (October 4th original order date) and was lead a merry dance with the rest of you all for the best part of three months, with contradicting information and a completely opaque ordering experience. I cancelled a couple of weeks ago but I'm now thinking of ordering one direct from DJI.
I had a quick look on their website for standard UK warranty details but can only find this page
After-Sales Service Policies - DJI
The warranty periods on here don't seem right and it's amazing that separate parts of the Mavic seem to be covered by different periods. I spoke to a DJI rep just now and was told that in the UK the warranty periods are double that of the US. When I asked if the page I was looking at was from the US, she couldn't answer. When I asked to see a page which had specific UK warranties on, she said she couldn't give me that information.
Has anyone found the UK warranty information on the DJI website?
thanks in advance
Andy
good evening all, I've been following the hype for the last few months. I had a Mavic on pre-order from WEX (October 4th original order date) and was lead a merry dance with the rest of you all for the best part of three months, with contradicting information and a completely opaque ordering experience. I cancelled a couple of weeks ago but I'm now thinking of ordering one direct from DJI.
I had a quick look on their website for standard UK warranty details but can only find this page
After-Sales Service Policies - DJI
The warranty periods on here don't seem right and it's amazing that separate parts of the Mavic seem to be covered by different periods. I spoke to a DJI rep just now and was told that in the UK the warranty periods are double that of the US. When I asked if the page I was looking at was from the US, she couldn't answer. When I asked to see a page which had specific UK warranties on, she said she couldn't give me that information.
Has anyone found the UK warranty information on the DJI website?
thanks in advance
Andy