Mini 3 pro gimbal error after dji repair

[szymank34]

I recently sent my mini 3 pro back to dji for repair after a small crash. The gimbal was repaired and now I still have a gimbal calibration error 1D020001, the gimbal appears to function correctly and when I do an automatic calibration on my control it says it's successful but the error still persists. Is there any way to clear the error?

 

[msinger]

The gimbal was repaired and now I still have a gimbal calibration error 1D020001

Are you saying you sent in your drone to resolve this issue? If so, it sounds like you may need to send it back.

 

[GFields]

I agree with @msinger that there is still a problem.
Did you send it to DJI for repair?

 

[szymank34]

I originally sent the drone back to dji for a completely stuck non functional gimbal with error code 1d010002, they completed a repair and returned it and the gimbal is now functional but showing a calibration error.

 

[GFields]

I originally sent the drone back to dji for a completely stuck non functional gimbal with error code 1d010002, they completed a repair and returned it and the gimbal is now functional but showing a calibration error.

I would notify DJI of the issue and they most likely will have you send it back. I wouldn't put it off either.

 

[msinger]

I originally sent the drone back to dji for a completely stuck non functional gimbal with error code 1d010002, they completed a repair and returned it and the gimbal is now functional but showing a calibration error.

Follow up with DJI. Perhaps they'll be able to walk you through some troubleshooting steps to resolve it.

 

[Cafguy]

I originally sent the drone back to dji for a completely stuck non functional gimbal with error code 1d010002, they completed a repair and returned it and the gimbal is now functional but showing a calibration error.

DJI did not repair your Drone, They sent you a refurbished Drone BUT it has a problem. I would Talk to DJI ASAP. DJI is actually pretty good at stuff like this. They will send you another. I am sure its happened before but its probably very rare.

 

[szymank34]

Contacted dji and was told I would need to return the drone again, customer service was great to chat with. Just bummed I will be without a drone for a while longer, crossing my fingers the next one comes back in perfect working order. Thanks for the help everyone!

 

[msinger]

It's disappointing, but good to hear DJI is going to take care of you!

 

[BlueHeeler]

Hey Guys,

When sending drones back to DJI, what is the actual destination ?

 

[msinger]

When sending drones back to DJI, what is the actual destination ?

It depends on where you live and the destination of the repair center.

 

[BlueHeeler]

It depends on where you live and the destination of the repair center.

For those that reside in the USA, ( sorry, should have been more specific )

 

[msinger]

Service Centers - DJI

DJI technology empowers us to see the future of possible. Learn about our consumer drones like DJI Mavic 3 Pro, DJI Mini 4 Pro, DJI Air 3. Handheld products like Osmo Action 4 and Pocket 2 capture smooth photo and video. Our Ronin camera stabilizers and Inspire drones are professional...

www.dji.com

 

[BlueHeeler]

Service Centers - DJI

DJI technology empowers us to see the future of possible. Learn about our consumer drones like DJI Mavic 3 Pro, DJI Mini 4 Pro, DJI Air 3. Handheld products like Osmo Action 4 and Pocket 2 capture smooth photo and video. Our Ronin camera stabilizers and Inspire drones are professional...

www.dji.com

Got it.

 

[RodPad]

Yes, location?
I had P2V+, 2015, it just came out.
Problem with live video, I gave up it went to California.

Same year I bought a P3S.
Anyways, that unit went to California three times.
I took pictures etc, every number that was on it.
Three times yes, every time something was different.

Anyways, I get in too many details.

I'm not the thread starter.
I won't reply to this message,unless it is the op

Rod ...