This is the lame chat I had with DJI today — they are trying to imply that UPS, which handles over 17 million packages a day — is unable to handle the influx of orders from DJI. Uh okay……. Sounds like DJI has some logistics issues in California that they aren’t owning up to.
@DJI-glb.livechat-support.com
en
DJI
As per checking, your package has arrived at the UPS site for scanning, the tracking
information will be updated on UPS's official website once the scanning is done. But
due to a large number of packages, the scanning process is delayed than expected.
This issue has caught the highest attention of Dul headquarters and they are
negotiating with UPS to expedite the process. Your kind patience and understanding
are highly appreciated.
Me
Ok... The status has not changed since 5/26 when I got the original shipping
notification from DJI
DJI
I understand your situation, rest assure, once the item is shipped, you will get a
notification.
But.……i already got the shipping notification from DJl
DJI
As the recently released DJl
Mini 3 Pro has been loved by many users, the number of
orders in the store has surged. As per checking that your order have been packed
and the tracking number information has been updated. After the goods arrive at the
UPS site for scanning, the tracking information will be updated on UPS official
website.