Mini Stuck in tree. Can someone tell me what happened?

Bob L · Apr 30, 2020

You might try using Binoculars. You could also take a picture with a tablet and enlarge it on the spot.
Just a thought.

Deadspider187 · May 4, 2020

There are far too many trees in the area, I have no idea where to find it. I submitted a warranty claim with DJI last week, but have yet to receive any response.

Bob L · May 6, 2020

Deadspider187 said:
There are far too many trees in the area, I have no idea where to find it. I submitted a warranty claim with DJI last week, but have yet to receive any response.

Could you try locate it with another drone?

Deadspider187 · May 15, 2020

Still no response from DJI. Any idea what their response time is typically?

sar104 · May 15, 2020

Deadspider187 said:
Still no response from DJI. Any idea what their response time is typically?

Their typical response time may be very different to their current response time.

Deadspider187 · Jul 18, 2020

It's been a really long time without a response from DJI. I have put in two support tickets with them. Is this typical for DJI support? If so, I can't see myself purchasing another DJI product.

sar104 · Jul 18, 2020

Deadspider187 said:
It's been a really long time without a response from DJI. I have put in two support tickets with them. Is this typical for DJI support? If so, I can't see myself purchasing another DJI product.

If you mean since May then no - that's excessive. Chase them.

Deadspider187 · Jul 18, 2020

sar104 said:
If you mean since May then no - that's excessive. Chase them.

Thank you for the response. In what way, submit another support ticket?

unionglzr · Jul 18, 2020

Deadspider187 said:
It seems like people here are still trying to figure out if storage is an issue. If my input helps, I had a total of 8 flights, and the drone was kept at room temperature in the case from the “Fly More” package since I bought it a couple of weeks ago. I can’t imagine in my specific case that storage was an issue.

always take props off when storing....worth the effort

Ajkari · Jul 18, 2020

unionglzr said:
always take props off when storing....worth the effort

Wait, do you unscrew the props for storage??

Macinfo · Jul 18, 2020

Its unfortunate you did not mark the tree with something to clearly identify it while you knew exactly which one it was.. towel, rag, something that could be secured, would not cause damage, but let you easy relocate it. Course 20/20 hindsight is a wonderful thing..