New Mavic 4 Pro – gimbal “ticks” and framing jumps when I walk with it in my hand. Is this normal?

[cinel]

Hey everyone,

I just bought a DJI Mavic 4 Pro and haven’t flown it yet. I need to wait two weeks before the first flight due to work and being in the city. I wanted to test the camera/gimbal indoors at home without actually taking off, so I powered it on, picked it up in my hand, and walked around the apartment.

While I’m walking and slightly tilting/rotating the drone in my hand, I notice something: • Every few seconds I hear a small “tick” / “click” sound from the gimbal area • At the same moment, the framing on the screen jumps slightly (like the gimbal quickly repositions or hits some kind of limit) • A few seconds later it happens again: tick → tiny jump in framing

Video 1: Watch IMG_5422 | Streamable
Video 2: Watch IMG_5417 | Streamable

There are no error messages like “gimbal overloaded” or “gimbal error” in the app, and when the drone is resting flat on a table, the gimbal moves smoothly up/down with the wheel.

My questions:

1. Is this normal behaviour when you move the drone around in your hand?
2. Do your Mavic 4 Pro (or similar DJI drones) do the same “tick + framing jump” when you hand-hold and move them around?

Just want to make sure my unit is okay before I actually fly it. Thanks in advance for any insight!

 

[AeroJ]

The forces a UAV is subject to when being hand-held are of a rather different character to those it experiences whilst in flight. It's probably fine, and nothing you need to worry about, as long as that behaviour doesn't persist when flying normally, so my advice is test it normally as soon as you can.

 

[Riptide]

Hey everyone,

I just bought a DJI Mavic 4 Pro and haven’t flown it yet. I need to wait two weeks before the first flight due to work and being in the city. I wanted to test the camera/gimbal indoors at home without actually taking off, so I powered it on, picked it up in my hand, and walked around the apartment.

While I’m walking and slightly tilting/rotating the drone in my hand, I notice something: • Every few seconds I hear a small “tick” / “click” sound from the gimbal area • At the same moment, the framing on the screen jumps slightly (like the gimbal quickly repositions or hits some kind of limit) • A few seconds later it happens again: tick → tiny jump in framing

Video 1: Watch IMG_5422 | Streamable
Video 2: Watch IMG_5417 | Streamable

There are no error messages like “gimbal overloaded” or “gimbal error” in the app, and when the drone is resting flat on a table, the gimbal moves smoothly up/down with the wheel.

My questions:

1. Is this normal behaviour when you move the drone around in your hand?
2. Do your Mavic 4 Pro (or similar DJI drones) do the same “tick + framing jump” when you hand-hold and move them around?

Just want to make sure my unit is okay before I actually fly it. Thanks in advance for any insight!

Just tested this and I have the same issue when recording handheld. I do not experience this when recording while in flight. This is a bit of a bummer; I was thinking of getting something like this: Pardon Our Interruption...
but that seems pointless now with this issue.

 

[Riptide]

Mavic 3 Pro does not do this, just the 4 Pro.
Maybe it has to do with the circular camera/gimbal.

 

[Edo92]

It’s due to the latest firmware update. If you downgrade that glitch disappears. Me and some others have the same problem. I downgraded to the previous version. No one knows why. One of us had a ticket open with dji as well. You will find another thread as well just a few rows below.

 

[cinel]

It’s due to the latest firmware update. If you downgrade that glitch disappears. Me and some others have the same problem. I downgraded to the previous version. No one knows why. One of us had a ticket open with dji as well. You will find another thread as well just a few rows below.

Thank you that's really helpful. Could you please tell me to which firmware you downgraded? I will try to downgrade.

 

[iceman77]

Edo92 is right, there is a full thread dealing with same exact issue, you can read it here!

Basically, this started happening when updating drone FW to .300 version. We downgraded it back to .200 and issue went away!

 

[cinel]

Edo92 is right, there is a full thread dealing with same exact issue, you can read it here!

Basically, this started happening when updating drone FW to .300 version. We downgraded it back to .200 and issue went away!

Thank you! Which software do you use to downgrade? I have been using DJI drones since the original Air and Mavic but have never done a downgrade. I googled and seems like there are some softwares that do this but not sure which one is safe. Would appreciate your guidance.

 

[Riptide]

Thank you! Which software do you use to downgrade? I have been using DJI drones since the original Air and Mavic but have never done a downgrade. I googled and seems like there are some softwares that do this but not sure which one is safe. Would appreciate your guidance.

DJI Assistant 2 Consumer Drone Series

 

[iceman77]

Thank you! Which software do you use to downgrade? I have been using DJI drones since the original Air and Mavic but have never done a downgrade. I googled and seems like there are some softwares that do this but not sure which one is safe. Would appreciate your guidance.

Use DJI Assistant 2 (you can get it here), install it, then just connect the drone via USB-C cable to your computer, launch the app, it should recognize the drone and offer you FW update/downgrade. I used it to get my drone back to .0200. No more gimbal clicking/jerking.