LoudThunder
Part 107 Licensed
Since the Mini 4 Pro is so new and your drone was brand new, they jprobably just esnt you a brand new drone... However…I know it wasn't repaired 'cause it's a different serial number.
Previously, you could identify a DJI refurbished product by looking at the serial number. All DJI refurbished products will have a serial number in which the fifth character is “S” or “R.” However, this might have changed…
Now, I believe that DJI has changed its process to ensure that you are getting a genuine DJI refurbished product. So, in order to differentiate between a new and an refurbished package, DJI instead uses a black sticker with "Refurbished" on it and will be refurbished down by its serial number.
So, I guess you should just look and let us know what you see and the results of your communications with DJI.
It helps to keep all of us informed…