I ordered a few batteries from DJI marketplace back when newegg said they had some Mavics in stock then killed some dreams. Lots got a letter apologizing for their error, I did not.
They said in 1-4 days I'd get shipping info and I didn't. Next day I emailed them and they emailed DJI.
24 hours later I got a message my batteries were shipped.
The tip is if you don't see anything in 4 days, contact Amazon and they will contact DJI and light a fire under their *****.
Worked for me.
If it was from DJI direct it won't ship right away. I put an order in for a Mavic when it said the same thing and that was 2 weeks ago. Hopefully I'm wrong though and it ships. Good luck!