NFZ - One more reason to hate DJI

[Arbasd]

I have had no luck trying to fly today. I upgraded my ac and controller to the latest firmware. Went to fly and was told my house is now in an NFZ? I am about 5 miles from as small air park. Right on the edge of the NFZ according to their maps. Since it was a YELLOW NFZ I tried for about 2 hours to unlock the NFZ.

The first hurdle I had was the controller number does NOT show up in the Settings of the DJI APP despite being connected to the AC? I never did figure that out so I used the numbers near the scan code on the back of the controller (which is what I read was the controller SN). That appeared to work and the website congratulated me on the unlock for ONE DAY. Still no matter what I do the AC will not come out of the NFZ on the controller. Does anyone know how to clear this thing before I throw it against the wall?

How do I get the controller to acknowledge the NFZ has been cleared?

 

[Arbasd]

One last bit of info - when I go to the controller to refresh the unlock list it fails. I suspect the numbers I have for my RC Controller may be incorrect so it cannot synch with the dji server to show I cleared it. I assumed it would be tied to MY DJI account rather than the controller SN but I could be wrong. Any idea why the controller SN does not show up?

 

[Cyberpower678]

Refresh the FW on your controller and check that the app is logged in and able to connect to the internet.

 

[Arbasd]

Refresh the FW on your controller and check that the app is logged in and able to connect to the internet.

Thanks for the feedback. I have refreshed both the controller and the Aircraft. I have reinstalled the app with no luck. The serial number of the controller does not appear under the general settings as it should. Since the update I cannot change settings on the AC as to maximum height and RTH. when I do it changes for a second and then shifts back to 0. How would you check if the APP can communicate with the internet? It does login to my account and says I am connected. I have tried to refresh the cleared no fly zones but it fails to refresh. It seems I am stuck in NFZ Hell.

I do not see anyway to rollback this update as I thought that might be the problem as well.

 

[RayOZ]

Silly question, but have you tried going somewhere well away from the nearest NFZ to see if it recovers?

 

[Skyhat]

If you do a search on YouTube including the words mavic and nfz you will find a solution.