So once again, I have attempted to legally fly my $2800 paper weight (Mavic 2 Pro) and have been unable to. I checked everything, no updates, on a beautiful day. DJI go 4 reports no zones close by, B4UFly reports good to fly, and Kittyhawk reports good to fly.
I began at 4:05 pm but DJI would not take off in NFZ. Says to apply for custom unlock. I rechecked everything, and rebooted both drone and controllers multiple times. Tried flying from Kittyhawk, did not work. Tried to apply for LAANC, but because in a Class G, I couldn’t. I went through the horribly custom unlock procedure, but it returned an unknown error.
After several minutes I went to email support and noticed DJI had sent me emails stating that my custom unlock was rejected because NOT in NFZ! No kidding?
At this point I decided to repeat the power cycle procedure again and again. Finally at 4:41pm, it reports the proper status in DJI Go4. It says ready to fly.
The sun had set at 4:40.
I was grounded.
I emailed all of this to flysafe support. They want screenshots. And for me to uncheck and check things in the app.
I just want them to fix their garbage app.
I began at 4:05 pm but DJI would not take off in NFZ. Says to apply for custom unlock. I rechecked everything, and rebooted both drone and controllers multiple times. Tried flying from Kittyhawk, did not work. Tried to apply for LAANC, but because in a Class G, I couldn’t. I went through the horribly custom unlock procedure, but it returned an unknown error.
After several minutes I went to email support and noticed DJI had sent me emails stating that my custom unlock was rejected because NOT in NFZ! No kidding?
At this point I decided to repeat the power cycle procedure again and again. Finally at 4:41pm, it reports the proper status in DJI Go4. It says ready to fly.
The sun had set at 4:40.
I was grounded.
I emailed all of this to flysafe support. They want screenshots. And for me to uncheck and check things in the app.
I just want them to fix their garbage app.