No support for melted battery

[1sikeo]

So last week, my battery melted in the same spot I have seen others post. Dji says they are still reviewing the issue. And not to fly my drone. Im about to abandon this thing. So frustrating

 

[lannes]

Try posting this issue with photos on the DJI official forum, I've seen the DJI moderators expedite service issues and repairs when you complain about poor customer service.
Battery faults are seen as a serious issue as it's bad for business

DJI FORUM

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forum.dji.com

 

[Juggler]

I will send you a dm how to solve the problem

 

[boblui]

The battery should be still under warranty I believe ? They should have replaced it immediately instead of just "review the issue".