Phone cord plug orientation wrong. How to fix?

m.a.c. · Nov 2, 2017

Hi, I have a Nexus 6 (which I believe is a common device to use with the Mavic) but the connector on the side of the phone has orientation that's 180 degrees wrong. This prevents the phone from being mounted in the arms. (Please see photos).

Is this a known problem? Is there a short 3rd party cable I can purchase that has the correct orientation for my phone? (The Nexus 6 has a micro USB plug, not a USB-C).

Also, I found out the hard way that the full sized USB plug on the controller will not allow the registration process to work at all (the phone isn't recognized and remains in a disconnected state). I managed to work through that problem once I hooked up the phone using the micro USB cable, but unfortunately I can't mount it in the RC with the supplied cables.

Qoncussion · Nov 2, 2017

You might want to get a foot long USB cable and run it from the bottom USB port on the RC.

m.a.c. · Nov 2, 2017

Actually, the full sized USB port was the first thing I tried, but as I mentioned in my message, that port wouldn't recognize the phone and the app showed the device as being disconnected. I've seen others use the full sized port - wondering if my controller is defective.

Also tried the full sized port with a 2nd device - a Nexus 9 tablet. Same problem.

Qoncussion · Nov 2, 2017

Try a different USB cable. Not all cables are certified for data. I have the Nexus 6P, and the bottom port works great.

Plawa · Nov 2, 2017

Make sure you unplug the short cable first.

m.a.c. · Nov 2, 2017

Awesome. Tried a 2nd USB cable for the full-sized port on the RC and it works! Thanks for all the replies. Looking forward to flying this guy; have experience with the Phantom 3S.

msinger · Nov 3, 2017

m.a.c. said:
Is there a short 3rd party cable I can purchase that has the correct orientation for my phone? (The Nexus 6 has a micro USB plug, not a USB-C).

Here are a few places to buy a reversed USB to micro USB cable: