Pink Flashes

[MavicProPlatinumUser1996]

Today I got my brand new Mavic Pro Platinum. I set everything up, updated the drone and claibrated everything. Now I see some flickering in the video Footage on the Smartphone and as well on the footage on the micro SD. I tried different Micro SD cards but all the time there are these pink flashes all over the Display.
What can I do?

Thank you for your help.

 

[Moose1967]

It's just your older computer - upload something to Youtube and watch it at 1080p - it should be fine - also try watching with a new version of VLC or Kodi

 

[MavicProPlatinumUser1996]

I attached some screenshots that show what kind of flickering I mean. It is not just a little, and this ist as well in the life feed on my smartphone and on the SD card footage

 

[AMann]

That looks like a warranty issue with the camera, especially since live video has it as well. Another post here a while back had that too.

 

[MavicProPlatinumUser1996]

That looks like a warranty issue with the camera, especially since live video has it as well. Another post here a while back had that too.

Do you know what the outcome of this was? I am in contact with DJI right now and maybe have to send it back to them.
Do you know how long such things take appropriately?

 

[AMann]

Sorry, I don’t know how long it will take.

I believe it is a camera defect (the sensor or its circuits). Be sure they don’t use your refresh option if you have one, it is a manufacturing issue and should be covered under warranty.

 

[MavicProPlatinum_user]

Hello,
I bought my new Mavic Pro Platinum Combo and I have exactly the same problem from the beginning.
My device is never crashed.
Here is what I tried:
-change SD card
-Update the device and batteries with the latest firmware
-reinstall the firmware
-change smartphone
-flying in a place without radio interferences (I am radio amateur and I know what I am talking about)

I specify that this defect is present as well on the video of the SD card and the video on smartphone

I think it's a defective lot of devices. What is your serial number?

best regards,