I purchased a mavic air 2 from mpb for a very good price, listed as cosmetic damage, when I got it I switched it on and noticed the gimbal wasn’t sturdy, after inspection the gimbal does a start up sequence but fails to do a yaw motor test and then does a little vibration and comes on, the camera works fine but the gimbal is unresponsive and uncontrollable, I have changed the smaller ribbon cable to which it burn out 1 stand when turning the drone on, I have also noticed water damage, so cleaned that new cable and burnt out again, changed the other main gimbal cable and smaller cable and same result, 1 strand from the smaller flat ribbon cable immediately burns out when powering on the drone but the camera still works, mpb said I can send it back and pay another 200 for another one but it took me so long to save fo ethics one I can’t afford that, any help would be very appreciated.
Please can some one help me mavic air 2 gimbal issue
- Thread starter roblee94
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- dji mavic air 2 fault help
Thank you for you r reply, I have taken it apart completely and cleaned everything with contact cleaner, nothing looks burnt or shorted out, I wish I could upload videos so you could see what I mean, I believe it is a faulty yaw motor, but I’m not sure how they come out from th grim so it’s self it seems they are glued in
"I purchased a mavic air 2 from mpb" Is this a company?
"changed the smaller ribbon cable to which it burn out" Did you buy this cable?
That picture I do see water clues.
Water damage to me is knowing when happened and what kind of water.
BTW..
Welcome to the forum!
If you hang around you will get some good information!
Rod ..
"changed the smaller ribbon cable to which it burn out" Did you buy this cable?
That picture I do see water clues.
Water damage to me is knowing when happened and what kind of water.
BTW..
Welcome to the forum!
If you hang around you will get some good information!
Rod ..
Hi rod thank you for you reply, yes mpb is a online company specialising in camera equipments, they didn’t mention about the water damage or gimbal problem but when I contacted them they did say they could refund me or if I paid a further £200 they would send me a new condition one out, but I can’t afford that in all honesty, but this one was listed as cosmetic damage only,
They didn’t mention anything about the water damage so I’m not sure what kind of water it has come into contact with, I’ve changed the smaller ribbon cable 3 times now, and the longer main gimbal cable still no luck
You should have reported this to MPB and returned it, but now you have attempted a repair the warranty is voidHi rod thank you for you reply, yes mpb is a online company specialising in camera equipments, they didn’t mention about the water damage or gimbal problem but when I contacted them they did say they could refund me or if I paid a further £200 they would send me a new condition one out, but I can’t afford that in all honesty, but this one was listed as cosmetic damage only,
They didn’t mention anything about the water damage so I’m not sure what kind of water it has come into contact with, I’ve changed the smaller ribbon cable 3 times now, and the longer main gimbal cable still no luck
If they will refund you DO THAT. Water damage is a can of worms that you can possibly never sort out. Gimbal issues are the one thing that is the most difficult to get repaired by anyone other than DJI. I found that out twice, once with an old Mavic and again with a Mavic 2 PRO.
I wasted money with a few advertised companies on here that offered repairs. In reality they all wanted to just replace the camera and gimbal, when it was just one motor that had burned out on the gimbal mechanism.
Only one guy said he could do it, charged me about $150 plus shipping costs, tried three times and failed to fix it. He promised to refund me but never did, so I would not ever suggest using him, he was in Virginia or West Virginia and advertised on here.
In the end I sent it to DJI and they just gave me a new one and charged $350 total with free shipping, instead of repairing it. So, I would strongly suggest don't pay for gimbal work, just get your money back and then buy a refurbished model from DJI, when you can afford it.
I wasted money with a few advertised companies on here that offered repairs. In reality they all wanted to just replace the camera and gimbal, when it was just one motor that had burned out on the gimbal mechanism.
Only one guy said he could do it, charged me about $150 plus shipping costs, tried three times and failed to fix it. He promised to refund me but never did, so I would not ever suggest using him, he was in Virginia or West Virginia and advertised on here.
In the end I sent it to DJI and they just gave me a new one and charged $350 total with free shipping, instead of repairing it. So, I would strongly suggest don't pay for gimbal work, just get your money back and then buy a refurbished model from DJI, when you can afford it.
The pink sticker should be white. That is a water intrusion indicator. That is not cosmetic. False advertising, they should fully refund you. Water damaged drones are a lost cause. If you have a ribbon cable that melted, that just doesn’t happen. Stop putting money into it it is a brick.
Are you saying that you are trying to figure out how much money it is going to cost you to fix your problem? Your drone is dead sorry to say. Looking at the water intrusion sticker again, I noticed that the pink color actually bled out of the sticker. That means your drone was submerged, it took a lot of water to do that. I’m surprised it powers up at all. You need to send that picture to the place you bought it from and tell them they sold it under false pretenses, false advertising. A water damaged drone is not cosmetic damage. I fix a lot of DJI drones. You don’t come back from water damage. Get your money back!
The above post(#10)has the correct answer.
There is a substantial difference between “cosmetic” and drowned.
There is a substantial difference between “cosmetic” and drowned.
I have searched for somebody to have this issue that I'm having & I've had no luck. I'm hoping that somebody here may have had or at least might know what the issue is so that I can remedy the problem. The problem I'm having is that every time I power on the drone it runs through gimbal leveling sequence, everything looks fine but when it finishes the camera starts to slowly rotate to the side clockwise. It will not level back out… I have run all of the calibrations over and over and this does not correct the issue I even opened the drone removing the bottom plate to look inside in case a ribbon cable had come loose but not the case. Everything was perfect and had never been crashed until the day this happened … and it only fell 2 feet but landed on its back on a hard surface After I clipped The edge of a door while testing the auto track function. From that point forward it's been messed up. Any help would be appreciated greatly.
This 2 foot fall is enough to damage several components in the frail little cameras that DJI produces. If a gimbal calibration does resolve your issue, the camera will need to be repaired or replaced.
First, I’m assuming this is not the water damaged drone anymore but a new bird.
Sounds like the position sensor in the yaw channel got messed up. Try reflashing the software on drone-hacks.com. It is free. If that doesn’t work, you’ll need to replace the yaw motor and then calibrate with drone-hacks. It’s much easier than going the Python command prompt route. YouTube how to do it.
Sounds like the position sensor in the yaw channel got messed up. Try reflashing the software on drone-hacks.com. It is free. If that doesn’t work, you’ll need to replace the yaw motor and then calibrate with drone-hacks. It’s much easier than going the Python command prompt route. YouTube how to do it.
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