Where did you order from? DJI Direct?Dont understand... order sept 30 and nothing... people of oct 5 already receiving their mavics
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Ordered from Aces Deals Sept 28. Said they were shipping (from China!), this week. Story gets old...Has anyone bugged or heard from Carolina Dronz this week?
Then it will be shipped from them to me.Ordered from Aces Deals Sept 28. Said they were shipping (from China!), this week. Story gets old...
Sent by my minions, really.
I am 10/8 with nothing yet so fasten your seatbeltORDERED MINE 10-26-2016 FROM DJI no update shipping![]()
Dont understand... order sept 30 and nothing... people of oct 5 already receiving their mavics
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I sent them an email yesterday stating:
Attention DJI-
I am currently out of patience. I have waited and waited and waited. All the while I see customers ordering from newegg or Apple weeks after my order and receive them within days. Or go directly to the Apple store and pick one up.
I can't do that because DJI has been holding on to my money since October 6th. I demand you give me an actual update today!! Either that or you explain to me how this refund process works so I can understand how long it will take to get my money back and a guarantee that I will get every penny of the $1300.00. I am not paying you $50.00 to hold my money for 2 months while keeping me in the dark.
I sit here patient while the people that do get a Mavic go on Ebay and sell it for a $1000.00 profit. This is outrageous and dishonest to put a customer through so much while telling them nothing. I would like to receive my order so I can actually use it and because my company is not DJI you can actually believe what I am saying.
I WANT AN ACTUAL UPDATE TODAY OR I WANT TO KNOW EXACTLY HOW THE REFUND PROCESS WORKS AND WHEN I GET MY MONEY BACK! All of it!
Sincerely,
The Most Dissatisfied Customer
Their respone:
Jenny (DJI)
Nov 29, 16:41 CST
Dear Jason,
Thank you for contacting DJI online store.
Greeting from DJI online Store!
Please waiting one more week for your order shipment information.
If after one week , your order still not been confirmed , please let us know.
Thanks,
DJI
*Mavic Pro marked as shipped 1 day later*
I like how there wasn't even an apology in their response.
[emoji15] did he actually say one more week
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